Announcements

Date Posted: 5.5.22

On Friday, May 13th, between 7am and 5pm, DELTA staff will be moving DELTA public facing services including WolfWare, Moodle, and WolfWare WordPress to a new load balancer solution. While we do not expect major interruptions, there may be brief (< 5 minute) interruptions for individual services while the network routing settles back down.

Date Posted: 5.5.22

On Tuesday, May 10th, between 9am and 5pm, DELTA staff will be upgrading the servers running the WolfWare WordPress service. Due to the need for database upgrades, there will be an extended outage to the service.

Date Posted: 5.5.22

On Thursday, May 12th, DELTA staff will be upgrading the servers running Moodle for Outreach and Projects. This maintenance will NOT affect the academic Courses servers. Due to the need for database upgrades the Outreach and Projects servers will be unreachable for extended periods on Tuesday.

Date Posted: 5.4.22

Date Posted: 5.2.22

[Faculty] Requesting WolfWare Spaces for Fall 2022 Courses

Date Posted: 3.30.22

Date Posted: 3.10.22

Date Posted: 3.10.22

On Monday, 3/14/2022, between 6:00 and 9:00 am, DELTA staff will be performing updates to the network infrastructure. We do not expect any interruptions during this time due to the redundant nature of the systems.

Date Posted: 2.17.22

On Saturday, February 19th between 7 and 10 am DELTA staff will be performing maintenance on the Moodle environments. This maintenance will cause a brief (less than 5 minute) outage of each Moodle environment (Courses, Projects, and Outreach) while the databases are restarted.

Date Posted: 1.26.22

https://ncsu.service-now.com/sp?id=service_status&service=d3399e3b1b6d20104d506288bd4bcb14

Date Posted: 1.19.22

On Saturday, January 22nd, from 7:00 am to 10:00 am, DELTA staff will be performing maintenance on the campus Moodle environment.  There will be a brief outage of each Moodle environment (courses, projects, and outreach) during this time, although we do not expect any extended interruptions.

Date Posted: 1.10.22

Between approximately 10:20am and 10:45am today 1/10/22, the Moodle Courses 2122 server instance experienced a service degradation. Users may have encountered page load errors, timeouts, or general sluggishness while attempting to access the service. We have made configuration adjustments to help absorb the start of semester demand, enhanced our monitoring, and will continue to make improvements to enhance reliability. We apologize for the inconvenience.

Date Posted: 1.4.22

On Saturday, January 8th, starting at 9pm EST, Panopto will be performing updates to their systems.

Date Posted: 12.8.21

On Friday, December 17th, between 10:00 am and 1:00 pm DELTA staff will be applying updates to the Moodle environment, including the Courses, Projects, and Outreach server stacks.  This work will cause brief (<15 minute) interruptions to each Moodle environment.

Date Posted: 12.8.21

On Wednesday, Dec 15th, between 12:00 noon and 6:00 pm, DELTA staff will be rebooting Linux servers to apply kernel updates.  Due to the redundant nature of the systems no interruptions to services are expected.

Date Posted: 12.8.21

DELTA managed load balancers and network switches will have their firmware updated on Wednesday, December 15th, between 6:00 and 9:00 am.  There may be some brief (<10 minute) interruptions during this time, but no major interruptions are expected.

Date Posted: 10.20.21

On Saturday, October 23rd, between 6:00am and 10:00am, DELTA staff will be performing maintenance on the Moodle and WolfWare environments. This work will cause brief (<10 minute) outages of WolfWare and all Moodle environments (courses, projects, and outreach).

Date Posted: 10.6.21

On Saturday, October 9th, between 7:00 and 10:00 am, DELTA staff will be performing maintenance on the campus Moodle environments.

Date Posted: 10.1.21

On Monday, October 4th, between 6:00am and 7:00am, DELTA staff will be performing maintenance on the Moodle database servers.  This will cause a brief (< 10 minute) outage of Moodle.  

Date Posted: 9.9.21

On Saturday, September 11th, from 7am - 10am, DELTA staff will be performing updates to the campus Moodle environments.

Date Posted: 8.25.21

On Saturday, August 28th, between 7-10am, DELTA staff will be applying updates to the Moodle environments, including Courses, Projects, and Outreach servers.

Date Posted: 8.3.21

On Friday, 8/13 beginning at 8am, DELTA staff will be upgrading software on the servers that support WolfWare. Although a few brief outages are likely, we expect these updates to be applied relatively quickly and do not anticipate any extended downtime.

Date Posted: 8.3.21

On Thursday, 8/12 beginning at 6am, DELTA Staff will be performing replacement of network equipment that supports many DELTA service offerings including but not limited to Moodle, WolfWare, WolfWare Wordpress, as well as the delta.ncsu.edu and online-distance.ncsu.edu websites. During this time, the aforementioned services may be unavailable in an intermittent or extended fashion. We intend to complete the procedure by 1pm, but the entire maintenance window is reserved in the event of any unforeseen issues. As a general recommendation, to avoid disruptions to workflow, we would encourage students, faculty, and staff to plan around this maintenance window if at all possible.

Date Posted: 8.3.21

Update as of 8/13 2:55pm: We are pushing this maintenance window to tomorrow morning due to a configuration issue discovered with our environment. The new window is 8/14 from 7am-10am.

On Friday, 8/13, beginning at 12pm, DELTA staff will be applying updates to all current Moodle instances (Courses 2122, Projects, Outreach). We expect these services to incur roughly a 30 minute outage each. We do not anticipate needing the entire duration of this maintenance window, but it is reserved in the event of any unforeseen issues.

Date Posted: 7.26.21

We are experiencing issues with the Turnitin License for Moodle. At the present time you will get an error message if you attempt to access a Turnitin activity in Moodle. Faculty: Please do not copy courses over to Fall 2021 spaces if you use Turnitin. We are attempting to resolve this as quickly as possible.