Announcements

Date Posted: 12.15.20

Date Posted: 12.14.20

Date Posted: 12.14.20

Date Posted: 12.14.20

Date Posted: 2.4.21

On Tuesday, December 15th, from 1pm to 4pm, DELTA staff will be performing kernel and firmware updates to the servers supporting the DELTA services (WolfWare, Moodle, Mediasite, WolfWare Wordpress, DELTA websites, etc). Due to the redundant nature of the servers in general there will not be any interruption of services. However Wordpress based websites including WolfWare Wordpress, delta.ncsu.edu, online-distance.ncsu.edu will have short (10-15 minute) outages.

Date Posted: 12.9.20

On Tuesday, December 15th, from 9 am to noon, DELTA staff will be performing updates to the Moodle and WeBWork environments. There will be short downtimes (10-15 minutes) of each of the Moodle environments and WeBWork. We do not anticipate the maintenance to take the entire time, but reserve the longer window for unanticipated issues.

Date Posted: 12.9.20

On Monday, December 14ht, from 1pm to 2pm DELTA staff will be performing maintenance to the Mediasite server environment. No outage is expected during this time.

Date Posted: 12.9.20

On Monday, Dec 14th, from 6am to 9am, DELTA staff will be performing updates to the load balancers and the Moodle database server. Any downtime is anticipated to be very short (less than 5 minutes). While we do not anticipate the maintenance to take the entire time, the longer window is reserved for unanticipated issues.

Date Posted: 11.19.20

[UPDATE]: as of 7:35PM our system load appears to be back to normal . There was some activity starting at approximately 7PM that degraded server performance significantly. [original notification]We are aware that Moodle is experiencing performance issues. We are investigating now and hope to have it fixed shortly.

Date Posted: 11.17.20

Date Posted: 11.9.20

Some Mediasite users have been unable to access Mediasite this morning. This should be fixed now and we will try to determine why the issue happened.

Date Posted: 10.22.20

FOLLOWUP: 2020-10-27 11:11:13 ---<br /> <br /> Some users are still occasionally receiving a "You are not authorized" message when attempting to view presentations. We have narrowed down the cause, but are still troubleshooting and have not resolved the issue.<br /> <br />

Date Posted: 10.22.20

FOLLOWUP: 2020-10-24 08:00:31 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 10.22.20

A recent Chrome update is causing playback issues for some users in Chrome and Edge. There are two workarounds: 1) use Firefox, Safari, or Brave 2) append "?useHTML5=true" (no quotes) to the end of the presentation URL.<br /> <br /> There is an update to Mediasite that fixes this and it is currently scheduled to be installed in December.

Date Posted: 10.8.20

FOLLOWUP: 2020-10-10 09:08:33 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 9.11.20

FOLLOWUP: 2020-09-12 08:58:00 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 9.9.20

NC State requires all students to enroll in two-factor authentication (2FA) this fall. Enroll now at <a href="https://go.ncsu.edu/2fa">https://go.ncsu.edu/2fa</a> to protect your account against phishing attacks.

Date Posted: 9.1.20

Around 9:30am, two of the web hosts that support the Moodle Courses 2021 instance experienced a software exception that prevented some file uploads from occurring. The affected servers have been isolated, and uploads should be functioning normally at this time.

Date Posted: 8.28.20

FOLLOWUP: 2020-08-28 17:36:35 ---<br /> <br /> This issue has been resolved.<br /> <br />

Date Posted: 8.27.20

If you need to change dates for assignments, etc... in Moodle, here's directions for <a href="https://ncsu.service-now.com/delta?id=kbarticleml&sys_id=0ed68203db3ad050efb541db1396192f">Changing Multiple Due Dates in Moodle at the Same Time </a>.

Date Posted: 8.27.20

FOLLOWUP: 2020-08-29 08:45:08 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 8.26.20

As Zoom has previously communicated, starting September 27, 2020, all meetings will be required to have a Passcode or Waiting Room enabled. These security measures have been designed to give you control over your meeting security options while keeping the join experience as frictionless as possible.<br /> <br /> * For meetings that do not have either a Passcode or Waiting Room enabled by September 27, Zoom will enable a Waiting Room for you.<br /> <br /> * You can customize the Waiting Room ( https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room ) experience so individuals within your account, or on an approved list of domains, can bypass the Waiting Room and directly join the meeting.<br /> <br /> * Zoom has also improved the Waiting Room notifications so the meeting host can now receive a visual and auditory notification that an attendee has entered the Waiting Room.<br /> <br /> For more details, including a comprehensive FAQ document ( https://support.zoom.us/hc/en-us/articles/360045009111-FAQ-Meetings-Waiting-Room-and-Passcode-Requirements-September-27-2020 ), please visit Zoom's Support page.

Date Posted: 8.26.20

On Tuesday, 1 September 2020, DELTA and the Google Service Team will be removing the configuration and servers that supported the WolfWare Email Lists. WolfWare Email Lists were a transition from WolfWare Classic Email Lists, but were replaced by WolfWare Google Groups in March 2019.<br /> <br /> No impact on users is expected. The configuration and management of WolfWare Google Groups will not be changed.

Date Posted: 8.24.20

FOLLOWUP: 2020-08-24 12:50:07 ---<br /> <br /> Zoom should be working successfully again. If you encounter any problems with Zoom please contact learntech@ncsu.edu.<br /> <br />

Date Posted: 8.12.20

On Saturday, August 15th from 6 to 9 am DELTA staff will be performing some minor maintenance on networking infrastructure equipment. Due to the redundant nature of the systems we do not expect there to be any interruption of service.