Announcements
Virtual Background Generator
Zoom Updates
Date Posted: 3.3.21
On Friday, March 5th, between 5pm and 6pm, DELTA staff will be making updates to the Zoom environment. These updates will not cause any interruption to the Zoom service, however users who are using a Zoom client older than version 5.4 will be forced to upgrade their client.
Moodle Maintenance
Date Posted: 3.3.21
On Saturday, March 6th, between 6am and 9am DELTA staff will be performing maintenance on the Moodle service. While we do not anticipate a major interruption, there will be a short (5-10 minute) interruption during this time.
Zoom Shibboleth Login Issues
Date Posted: 2.23.21
Around 1:15pm DELTA began receiving reports of errors when logging into Zoom via Shibboleth. Not all users are seeing this error. The error you see may be:
NC State Shibboleth Login - Message Security Error The request cannot be fulfilled because the message received does not meet the security requirements of the login service.
This is a problem from Zoom and we are in contact with them to correct the issue.
As an alternative log in method you can use your NC State Google account to login to Zoom. On the Zoom webpage ncsu.zoom.us there is a "Log in with Google" link in the footer. From the regular Zoom login page or the app you select the Google login option instead of SSO.
Moodle Maintenance
Date Posted: 2.19.21
DELTA staff will be performing minor maintenance to all Moodle instances (courses, projects, and outreach) on Saturday, February 20, between 7 and 10 am. There will be a brief (5-10 minute) interruption to the services during this time.
"access denied" for some Mediasite users
Date Posted: 2.16.21
Some Mediasite users are getting an "access denied" message when attempting to access Mediasite. DELTA staff are troubleshooting the issue now.
Live Stream audio issue
Mediasite Maintenance
Zoom and WolfWare Website Maintenance
Intermittent Mediasite playback issues.
Moodle and WebWork Maintenance
Mediasite Maintenance
DELTA Infrastructure Maintenance
DELTA Infrastructure Maintenance
Nov 17 - SysNews Feeds have stopped
Some Mediasite users seeing 503 error
Date Posted: 11.9.20
Some Mediasite users have been unable to access Mediasite this morning. This should be fixed now and we will try to determine why the issue happened.
Mediasite Maintenance
Date Posted: 10.22.20
FOLLOWUP: 2020-10-27 11:11:13 ---<br /> <br /> Some users are still occasionally receiving a "You are not authorized" message when attempting to view presentations. We have narrowed down the cause, but are still troubleshooting and have not resolved the issue.<br /> <br />
Moodle Maintenance
Date Posted: 10.22.20
FOLLOWUP: 2020-10-24 08:00:31 ---<br /> <br /> Maintenance has been completed.<br /> <br />
some Mediasite users are having playback issue in Chrome
Date Posted: 10.22.20
A recent Chrome update is causing playback issues for some users in Chrome and Edge. There are two workarounds: 1) use Firefox, Safari, or Brave 2) append "?useHTML5=true" (no quotes) to the end of the presentation URL.<br /> <br /> There is an update to Mediasite that fixes this and it is currently scheduled to be installed in December.
Moodle Maintenance
Date Posted: 10.8.20
FOLLOWUP: 2020-10-10 09:08:33 ---<br /> <br /> Maintenance has been completed.<br /> <br />
Moodle Maintenance
Date Posted: 9.11.20
FOLLOWUP: 2020-09-12 08:58:00 ---<br /> <br /> Maintenance has been completed.<br /> <br />
Moodle 2021 Courses file upload issues (resolved)
Date Posted: 9.1.20
Around 9:30am, two of the web hosts that support the Moodle Courses 2021 instance experienced a software exception that prevented some file uploads from occurring. The affected servers have been isolated, and uploads should be functioning normally at this time.
some users have had Mediasite playback issues
Date Posted: 8.28.20
FOLLOWUP: 2020-08-28 17:36:35 ---<br /> <br /> This issue has been resolved.<br /> <br />
DELTA Storage Array software update
Date Posted: 8.27.20
FOLLOWUP: 2020-08-29 08:45:08 ---<br /> <br /> Maintenance is complete.<br /> <br />
Zoom System Update
Date Posted: 8.26.20
As Zoom has previously communicated, starting September 27, 2020, all meetings will be required to have a Passcode or Waiting Room enabled. These security measures have been designed to give you control over your meeting security options while keeping the join experience as frictionless as possible.<br /> <br /> * For meetings that do not have either a Passcode or Waiting Room enabled by September 27, Zoom will enable a Waiting Room for you.<br /> <br /> * You can customize the Waiting Room ( https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room ) experience so individuals within your account, or on an approved list of domains, can bypass the Waiting Room and directly join the meeting.<br /> <br /> * Zoom has also improved the Waiting Room notifications so the meeting host can now receive a visual and auditory notification that an attendee has entered the Waiting Room.<br /> <br /> For more details, including a comprehensive FAQ document ( https://support.zoom.us/hc/en-us/articles/360045009111-FAQ-Meetings-Waiting-Room-and-Passcode-Requirements-September-27-2020 ), please visit Zoom's Support page.