Announcements
Zoom and WolfWare Website Maintenance
Intermittent Mediasite playback issues.
Moodle and WebWork Maintenance
Mediasite Maintenance
DELTA Infrastructure Maintenance
DELTA Infrastructure Maintenance
Nov 17 - SysNews Feeds have stopped
Some Mediasite users seeing 503 error
Date Posted: 11.9.20
Some Mediasite users have been unable to access Mediasite this morning. This should be fixed now and we will try to determine why the issue happened.
Mediasite Maintenance
Date Posted: 10.22.20
FOLLOWUP: 2020-10-27 11:11:13 ---<br /> <br /> Some users are still occasionally receiving a "You are not authorized" message when attempting to view presentations. We have narrowed down the cause, but are still troubleshooting and have not resolved the issue.<br /> <br />
Moodle Maintenance
Date Posted: 10.22.20
FOLLOWUP: 2020-10-24 08:00:31 ---<br /> <br /> Maintenance has been completed.<br /> <br />
some Mediasite users are having playback issue in Chrome
Date Posted: 10.22.20
A recent Chrome update is causing playback issues for some users in Chrome and Edge. There are two workarounds: 1) use Firefox, Safari, or Brave 2) append "?useHTML5=true" (no quotes) to the end of the presentation URL.<br /> <br /> There is an update to Mediasite that fixes this and it is currently scheduled to be installed in December.
Moodle Maintenance
Date Posted: 10.8.20
FOLLOWUP: 2020-10-10 09:08:33 ---<br /> <br /> Maintenance has been completed.<br /> <br />
Moodle Maintenance
Date Posted: 9.11.20
FOLLOWUP: 2020-09-12 08:58:00 ---<br /> <br /> Maintenance has been completed.<br /> <br />
Moodle 2021 Courses file upload issues (resolved)
Date Posted: 9.1.20
Around 9:30am, two of the web hosts that support the Moodle Courses 2021 instance experienced a software exception that prevented some file uploads from occurring. The affected servers have been isolated, and uploads should be functioning normally at this time.
some users have had Mediasite playback issues
Date Posted: 8.28.20
FOLLOWUP: 2020-08-28 17:36:35 ---<br /> <br /> This issue has been resolved.<br /> <br />
DELTA Storage Array software update
Date Posted: 8.27.20
FOLLOWUP: 2020-08-29 08:45:08 ---<br /> <br /> Maintenance is complete.<br /> <br />
Zoom System Update
Date Posted: 8.26.20
As Zoom has previously communicated, starting September 27, 2020, all meetings will be required to have a Passcode or Waiting Room enabled. These security measures have been designed to give you control over your meeting security options while keeping the join experience as frictionless as possible.<br /> <br /> * For meetings that do not have either a Passcode or Waiting Room enabled by September 27, Zoom will enable a Waiting Room for you.<br /> <br /> * You can customize the Waiting Room ( https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room ) experience so individuals within your account, or on an approved list of domains, can bypass the Waiting Room and directly join the meeting.<br /> <br /> * Zoom has also improved the Waiting Room notifications so the meeting host can now receive a visual and auditory notification that an attendee has entered the Waiting Room.<br /> <br /> For more details, including a comprehensive FAQ document ( https://support.zoom.us/hc/en-us/articles/360045009111-FAQ-Meetings-Waiting-Room-and-Passcode-Requirements-September-27-2020 ), please visit Zoom's Support page.
WolfWare mail routing cleanup
Date Posted: 8.26.20
On Tuesday, 1 September 2020, DELTA and the Google Service Team will be removing the configuration and servers that supported the WolfWare Email Lists. WolfWare Email Lists were a transition from WolfWare Classic Email Lists, but were replaced by WolfWare Google Groups in March 2019.<br /> <br /> No impact on users is expected. The configuration and management of WolfWare Google Groups will not be changed.
Zoom error messages
Date Posted: 8.24.20
FOLLOWUP: 2020-08-24 12:50:07 ---<br /> <br /> Zoom should be working successfully again. If you encounter any problems with Zoom please contact learntech@ncsu.edu.<br /> <br />
DELTA Infrastructure Maintenance
Date Posted: 8.12.20
On Saturday, August 15th from 6 to 9 am DELTA staff will be performing some minor maintenance on networking infrastructure equipment. Due to the redundant nature of the systems we do not expect there to be any interruption of service.
Moodle and WolfWare Maintenance
Date Posted: 8.3.20
FOLLOWUP: 2020-08-05 15:40:25 ---<br /> <br /> Maintenance has been completed.<br /> <br />
DELTA Network Maintenance
Date Posted: 7.31.20
FOLLOWUP: 2020-08-05 13:08:35 ---<br /> <br /> Maintenance completed.<br /> <br />
WolfWare Maintenance
Date Posted: 7.31.20
On Wednesday, August 5th, DELTA staff will be applying updates to WolfWare in preparation for the Fall semester. No service interruptions are expected.
DELTA Storage Expansion
Date Posted: 7.31.20
FOLLOWUP: 2020-08-06 14:13:12 ---<br /> <br /> Maintenance is complete.<br /> <br />
WolfWare / Moodle courses missing
Date Posted: 6.29.20
FOLLOWUP: 2020-06-29 09:54:54 ---<br /> <br /> Date related to course enrollments has been reloaded to WolfWare, Moodle and other tools. If you still have an issue accessing your course, log all the way out of Moodle and WolfWare and log back in. If the problem persists, then email learntech@ncsu.edu.<br /> <br />