Announcements

Moodle Maintenance

Date Posted: 2.22.18

FOLLOWUP: 2018-02-24 07:33:40 ---<br /> <br /> Maintenance is complete.<br /> <br />

WolfWare and WW Wordpress maintenance

Date Posted: 2.22.18

FOLLOWUP: 2018-02-23 17:04:24 ---<br /> <br /> Maintenance is complete.<br /> <br />

Mediasite authentication problems

Date Posted: 2.7.18

FOLLOWUP: 2018-02-07 15:59:36 ---<br /> <br /> Updates on the root cause: https://sysnews.ncsu.edu/news/5a7b67cb<br /> <br />

Moodle and WolfWare Maintenance

Date Posted: 1.26.18

FOLLOWUP: 2018-01-27 08:39:43 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Mediasite service troubles

Date Posted: 1.22.18

FOLLOWUP: 2018-01-22 09:33:56 ---<br /> <br /> Things should be back to normal now. If you have any continued issues, please quit and restart your browser. If you still have an issue, email mediasite-help@ncsu.edu.<br /> <br />

Moodle Maintenance

Date Posted: 12.13.17

FOLLOWUP: 2017-12-20 10:51:59 ---<br /> <br /> Maintenance has been completed.<br /> <br />

DELTA Infrastructure Maintenance part 2

Date Posted: 12.13.17

FOLLOWUP: 2017-12-19 17:29:02 ---<br /> <br /> Maintenance has been completed for today.<br /> <br />

DELTA Infrastructure Maintenance part 1

Date Posted: 12.13.17

FOLLOWUP: 2017-12-19 10:56:08 ---<br /> <br /> Maintenance is complete.<br /> <br />

Mediasite Maintenance

Date Posted: 12.13.17

FOLLOWUP: 2017-12-20 10:57:27 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

WolfWare Classic Spring Rollover Day

Date Posted: 12.5.17

FOLLOWUP: 2018-01-02 12:35:17 ---<br /> <br /> Wolfware Classic has completed roll-over to Spring 2018.<br /> <br />

WolfWare/Moodle issues

Date Posted: 11.27.17

DELTA has received reports of users having difficulty performing certain functions within Moodle and Wolfware. We believe this was related to a filesystem that filled up due to an automated copy operation. The filesystem size has been increased and services should be responding normally.

Wolfware issues

Date Posted: 11.13.17

FOLLOWUP: 2017-11-14 07:13:04 ---<br /> <br /> We are again investigating an overnight issue with the database server affecting Wolfware and possibly other DELTA services. Users may have noticed Wolfware being extremely slow or responsive. We do believe it is stable once again. Thanks for your patience as we work to resolve this problem.<br /> <br />

Moodle forum emails

Date Posted: 11.9.17

There was an issues with a server that caused Moodle forum emails to not be sent. DELTA staff has investigated the problem and a fix is in place. As of 9pm yesterday 11/8, forum emails seem to be flowing correctly again and all backlog should have been processed and sent. If you have any subsequent problems please let DELTA know.

Mediasite server update to 7.0.30 build 3758

Date Posted: 11.2.17

FOLLOWUP: 2017-11-04 06:16:46 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Moodle maintenance

Date Posted: 11.1.17

FOLLOWUP: 2017-11-04 08:44:45 ---<br /> <br /> Maintenance is complete.<br /> <br />

Moodle PDF conversion temporarily disabled

Date Posted: 10.30.17

Conversion of Moodle Assignment files to PDFs for annotated grading has been temporarily disabled. Problems started showing late Sunday / early Monday with the conversions hanging and it is now negatively impacting the whole Moodle service.<br /> <br /> DELTA staff are investigating the problem but we currently have no estimate when this feature will be turned back on.

some Mediasite users were unable to view presentation

Date Posted: 10.16.17

Around 1pm today, some Mediasite users were unable to view their presentations. This was caused by system administrator error. We do apologize for any inconvenience this may have caused.

DELTA Infrastructure Maintenance

Date Posted: 10.3.17

FOLLOWUP: 2017-10-05 10:21:19 ---<br /> <br /> Today's maintenance is completed.<br /> <br />

WolfWare Maintenance

Date Posted: 10.3.17

FOLLOWUP: 2017-10-06 11:30:22 ---<br /> <br /> Updates to WolfWare and the WolfWare Email service are completed and are available again.<br /> <br /> SIS interactions such as grade submit will remain disabled until after the SIS upgrades are completed and the data feeds have been verified to be working correctly.<br /> <br />

Mediasite Maintenance

Date Posted: 10.3.17

FOLLOWUP: 2017-10-06 14:30:52 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

FIXED: Faculty Using Moodle Gradebook! OK to use Google Chrome with Gradebook

Date Posted: 9.14.17

Google Chrome no longer experiences sluggish behavior with the Moodle gradebook because we have come up with a temporary fix until the issue is fixed within Chrome.

Moodle update and minor infrastructure work

Date Posted: 9.8.17

FOLLOWUP: 2017-09-09 07:32:38 ---<br /> <br /> Maintenance is complete.<br /> <br />

For Faculty Using Moodle Gradebook! Gradebook Slowness When Using Google Chrome

Date Posted: 9.7.17

A change in recent versions of the Chrome browser has been making it difficult for people to enter grades into the Moodle gradebook. We are aware of the issue and are hopeful that Google will fix this issue in an upcoming version of Chrome. Until then, if you are trying to use the gradebook and it is extremely slow, consider using Firefox or another browser to enter your grades instead.

Moodle Maintenance

Date Posted: 8.24.17

FOLLOWUP: 2017-08-26 07:59:56 ---<br /> <br /> Maintenance is complete.<br /> <br />

DELTA Infrastructure Maintenance

Date Posted: 8.24.17

DELTA staff will be restarting SAN controllers between 6:00 - 7:00 am on August 26th, 2017. This will cause a very brief (less than 1 minute) interruption to IO. Most users should not see any interruption due to caching.