Announcements

Date Posted: 5.8.19

FOLLOWUP: 2019-05-14 17:13:12 ---<br /> <br /> All maintenance has been completed.<br /> <br /> If you have any Mediasite issues, please contact mediasite-help@ncsu.edu<br /> <br />

Date Posted: 5.8.19

DELTA systems staff will be performing maintenance on the Moodle environments on Tuesday, May 14th. Both the Outreach and Projects Moodle servers will be offline while being upgraded to version 3.6.3 from version 3.4. There will be a brief outage to the Courses servers while they are updated to version 3.6.3 from version 3.6.2.

Date Posted: 5.8.19

FOLLOWUP: 2019-05-13 15:31:28 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 5.3.19

FOLLOWUP: 2019-06-03 08:50:43 ---<br /> <br /> https://collaborate.wolfware.ncsu.edu has been shut down.<br /> <br /> For more information visit https://zoom2018.wordpress.ncsu.edu/blackboard-collaborate-retirement/<br /> <br /> If you have any questions or issues, please contact DELTA's LearnTech Help Desk at learntech@ncsu.edu or 513-7094<br /> <br />

Date Posted: 5.3.19

FOLLOWUP: 2019-05-04 07:49:11 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 4.23.19

FOLLOWUP: 2019-04-24 08:54:36 ---<br /> <br /> As of about 2AM 4/24/19 we have received word that MCNC has mitigated the hardware issue causing the outage. We remain on an alternate routing path as instructed by MCNC and will until we receive word that full redundancy has been restored. If there is any issue accessing DELTA services at this time, please contact the LearnTech Help Desk (919) 513-7094 | learntech@ncsu.edu<br /> <br />

Date Posted: 4.1.19

Some users may have noticed a Mediasite configuration error between 1:45pm and 2:45pm. The issue has been resolved.

Date Posted: 3.28.19

FOLLOWUP: 2019-03-30 08:45:42 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 3.20.19

Faculty can request WolfWare spaces for Summer and Fall 2019. Learn more about the new version of Moodle and new tools at <a href="https://delta.ncsu.edu/news/2019/03/15/wolfware-news-march-2019/">WolfWare News</a>

Date Posted: 3.14.19

FOLLOWUP: 2019-03-15 11:00:27 ---<br /> <br /> The issue with shibboleth authentication has been resolved by Top Hat developers. Users should be able to log into Top Hat again.<br /> <br />

Date Posted: 3.5.19

Academic Year 2019-2020 Moodle and WolfWare Wordpress services will be made available to faculty. Summer and Fall semester space requests will be enabled in WolfWare. Collaborate will be removed as a tool option (replaced by Zoom).

Date Posted: 3.5.19

DELTA staff will apply several patches to all Moodle NC State Moodle environments. Additionally the Moodle MySQL database servers will be upgraded, which will cause a several hour outage for Moodle.

Date Posted: 3.5.19

FOLLOWUP: 2019-03-13 13:52:08 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 3.5.19

FOLLOWUP: 2019-03-11 10:56:50 ---<br /> <br /> This maintenance has been completed. If you notice any problems with DELTA run systems please notify the helpdesk.<br /> <br />

Date Posted: 3.5.19

FOLLOWUP: 2019-03-12 10:54:45 ---<br /> <br /> All public facing servers have been updated. We will continue to update the job farm workers, but that should not affect the end users.<br /> <br />

Date Posted: 3.5.19

DELTA systems staff will be performing reboots of multiple Linux servers and some databases to apply necessary patches. Additionally, the WolfWare database server will be upgraded, which will cause a several hour outage of WolfWare.

Date Posted: 3.5.19

There is currently an authentication issue between Zoom and Shibboleth that is preventing users from logging into Zoom. To work around this problem and log into Zoom, go to this URL (https://ncsu.zoom.us), and click the "Log In with NC State Google" button. This method will allow you to log into Zoom until the problem with the regular login process is resolved.

Date Posted: 2.21.19

There is currently an authentication issue with Zoom and Shibboleth that is preventing users from logging into Zoom. To work around this problem and log into Zoom, go to this URL (https://zoom.us), click the Sign In link in the upper right, and then click the link near the bottom that says sign in with Google. This method will allow you to log into Zoom while we work to resolve the problem with the regular login process.

Date Posted: 1.13.19

Between 12:50pm and 1:50pm mediasite.wolfware.ncsu.edu was unavailable due to database connectivity issues.

Date Posted: 1.2.19

FOLLOWUP: 2019-01-03 08:57:30 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 12.14.18

Due to snow days and changes in final exam schedule there will be no shutdown for maintenance on December 20th and 21st. We will have various parts of WolfWare including Moodle down on January 2nd for brief periods of time so please plan semester prep accordingly.

Date Posted: 12.8.18

Faculty now have access to Turnitin plagiarism detection software and Zoom web conferencing. Please see <a href="https://delta.ncsu.edu/news/2018/12/06/wolfware-news-december-2018/">WolfWare News</a> to learn more.

Date Posted: 12.4.18

FOLLOWUP: 2018-12-08 06:43:49 ---<br /> <br /> Maintenance complete.<br /> <br />

Date Posted: 11.14.18

FOLLOWUP: 2018-11-14 16:16:51 ---<br /> <br /> This should be fixed now. We do apologize for any inconvenience.<br /> <br />

Date Posted: 11.8.18

OIT will be performing their quarterly extended maintenance on Saturday November 10th and Sunday November 11th. While this maintenance will not directly impact DELTA-run services including WolfWare, Moodle, Mediasite, and Collaborate, those systems are dependent on OIT-run services. As a result, while we do not anticipate major interruptions, there may be periods where users may not be able to log onto DELTA-run services for a short time.<br /> <br /> For more information and notice of when the maintenance is complete, please see https://sysnews.ncsu.edu/news/5be319d1