Announcements

Moodle and WolfWare Maintenance

Date Posted: 10.2.18

FOLLOWUP: 2018-10-04 16:56:08 ---<br /> <br /> Maintenance has been completed.<br /> <br />

DELTA Systems Maintenance

Date Posted: 10.2.18

FOLLOWUP: 2018-10-04 08:13:20 ---<br /> <br /> Work has been completed.<br /> <br />

DELTA Systems impacts from OIT quarterly maintenance

Date Posted: 9.20.18

OIT will be performing their quarterly extended maintenance on Saturday September 22nd and Sunday September 23rd. While this maintenance will not directly impact DELTA-run services including WolfWare, Moodle, Mediasite, and Collaborate, those systems are dependent on OIT-run services. As a result, while we do not anticipate major interruptions, there may be periods where users may not be able to log onto DELTA-run services for a period of time.<br /> <br /> For more information and notice of when the maintenance is complete, please see https://sysnews.ncsu.edu/news/5b993110

Mediasite issues

Date Posted: 8.29.18

FOLLOWUP: 2018-08-30 12:05:08 ---<br /> <br /> We've made a change that appears to have solved the issue. All internal testing has been 100% successful. Please have anyone who was experiencing the issue to logout of Mediasite and back before testing again.<br /> <br />

Mediasite issues

Date Posted: 8.23.18

FOLLOWUP: 2018-08-24 13:21:26 ---<br /> <br /> We made a configuration change yesterday afternoon that appears to have solved the issue. If you are still having issues with playback, please let us know.<br /> <br />

WolfWare Wordpress Maintenance

Date Posted: 7.27.18

DELTA staff will be performing maintenance on the WolfWare Wordpress service on Thursday, August 9th between 4pm and 5pm. We do not anticipate any outage to the service during this time.

WolfWare Maintenance

Date Posted: 7.27.18

FOLLOWUP: 2018-08-09 13:25:14 ---<br /> <br /> Maintenance has been completed.<br /> <br />

DELTA Systems Maintenance

Date Posted: 7.27.18

FOLLOWUP: 2018-08-08 12:52:30 ---<br /> <br /> Maintenance is finished successfully for today. If you are attempting to access WolfWare and are seeing this page instead, please clear your browser cache. If that does not work, or for any other problems, please contact the DELTA help desk.<br /> <br />

DELTA Infrastructure Maintenance

Date Posted: 7.27.18

FOLLOWUP: 2018-08-07 13:51:09 ---<br /> <br /> Maintenance on the DELTA storage and network infrastructure is complete.<br /> <br />

DELTA Systems Maintenance

Date Posted: 7.27.18

DELTA staff will be updating the version of PHP used on DELTA servers and performing a minor Shibboleth configuration change from 9 am to noon on Monday, August 6th. This maintenance should not cause any major outage.

Mediasite Maintenance

Date Posted: 7.27.18

FOLLOWUP: 2018-08-06 16:07:10 ---<br /> <br /> To access My Mediasite, go to https://mediasite.wolfware.ncsu.edu/online/mymediasite, Click "Add Media" and download the new Mediasite Desktop recorder.<br /> <br />

Moodle Maintenance

Date Posted: 7.27.18

FOLLOWUP: 2018-08-06 13:55:22 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Top Hat Syncing working again

Date Posted: 7.12.18

We recently had a configuration issue which resulted in the Top Hat response software not syncing with Moodle. We have fixed the issue and Top Hat is integrating properly with Moodle. Please contact LearnTech (learntech@ncsu.edu) if you are still experiencing issues.

MyMediasite Maintenance

Date Posted: 7.12.18

FOLLOWUP: 2018-07-14 08:29:24 ---<br /> <br /> We have encountered some unexpected issues. We are rolling back the changes, and will reschedule the maintenance for a later time after working out the issues.<br /> <br />

Moodle Maintenance

Date Posted: 5.30.18

FOLLOWUP: 2018-06-02 08:55:03 ---<br /> <br /> Maintenance is complete.<br /> <br />

WolfWare Wordpress maintenance

Date Posted: 5.9.18

Updates will be applied to the WolfWare Wordpress service. This will cause a short 5-10 minute interruption of the service during the maintenance window.

MyMediasite maintenance

Date Posted: 5.9.18

FOLLOWUP: 2018-05-14 16:05:00 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

WolfWare infrastructure maintenance

Date Posted: 5.9.18

FOLLOWUP: 2018-05-15 13:30:04 ---<br /> <br /> Maintenance is complete.<br /> <br />

Moodle Upgrades

Date Posted: 5.9.18

FOLLOWUP: 2018-05-14 13:49:44 ---<br /> <br /> The Moodle upgrades have been completed. Please let DELTA staff know if you encounter any unexpected issues.<br /> <br />

WolfWare Classic Retired

Date Posted: 4.23.18

FOLLOWUP: 2018-05-14 09:26:41 ---<br /> <br /> WolfWare Classic has been shutdown.<br /> <br />

Moodle Maintenance

Date Posted: 4.19.18

FOLLOWUP: 2018-04-20 15:55:19 ---<br /> <br /> Maintenance is complete.<br /> <br />

Mediasite issues

Date Posted: 3.1.18

FOLLOWUP: 2018-03-02 10:19:24 ---<br /> <br /> This issue appears to have been resolved, since it did not occur again at 10am after we made a change. See technical details for more information. We do apologize for any inconvenience this may have caused.<br /> <br />

OIT Extended Maintenance may affect DELTA services

Date Posted: 3.1.18

OIT will be performing an Extended Maintenance on their datacenters and network March 3-4. As DELTA services including WolfWare, Moodle, Mediasite, and Collaborate use OIT run services for authentication (particularly Shibboleth and WolfTech AD) there may be times when users are unable to log into our services over the weekend. For more information as the maintenance progresses see https://sysnews.ncsu.edu/news/5a73665c

Mediasite maintenance

Date Posted: 2.28.18

FOLLOWUP: 2018-03-05 14:55:29 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Moodle Maintenance

Date Posted: 2.28.18

DELTA staff will be performing maintenance on the Moodle servers the morning of Monday, March 5th. The moodle-projects and moodle-outreach services will have a couple of minutes outage (<5 minutes) while switching over DNS aliases. There should be no interruption of the courses servers.