Announcements

Date Posted: 4.11.16

FOLLOWUP: 2016-05-09 09:09:23 ---<br /> <br /> The Equella service (equella.wolfware.ncsu.edu) has been turned off.<br /> <br />

Date Posted: 3.23.16

DELTA staff will be applying a hotfix to the Mediasite servers. Due to the redundant nature of the service we do not expect any downtime.

Date Posted: 3.1.16

Monthly Windows Server updates will be applied to the Mediasite servers, requiring a reboot of the servers. Downtime should be limited to 10-20 minutes. Additionally a hotfix may be applied.

Date Posted: 3.1.16

DELTA staff will be performing some minor updates to both WolfWare and Moodle, as well as launching the new servers for Summer and Fall 2016. Additionally some firmware updates will be applied to the storage infrastructure. There may be some minor service interruptions when the storage arrays and NAS appliances are rebooted.

Date Posted: 3.1.16

DELTA will be performing major infrastructure maintenance on Monday, March 7th. This will cause a total outage of most DELTA services, including WolfWare, Moodle, Mediasite, Collaborate, and Equella, as well as many other DELTA-run tools. While we hope that the work will be completed and connectivity restored by mid-day, we are reserving the larger window in case the work takes longer than expected.

Date Posted: 3.1.16

OIT will be performing their weather delayed Extended Maintenance on Saturday March 5th and Sunday March 6th https://sysnews.ncsu.edu/news/568f30e6. This may cause occasional login failures to DELTA services including WolfWare, WolfWare Classic, Moodle, Mediasite, and Collaborate. Additionally DELTA will be performing upgrades to the Mediasite SQL Server from 6:00 - 8:00 am on Saturday, which will cause an outage of Mediasite during this time.

Date Posted: 2.25.16

FOLLOWUP: 2016-02-27 20:29:14 ---<br /> <br /> Maintenance is complete. Users of some DELTA services may have experienced intermittent sluggishness between 8am and 11am this morning.<br /> <br />

Date Posted: 2.11.16

FOLLOWUP: 2016-02-13 12:52:55 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 2.11.16

FOLLOWUP: 2016-02-13 06:10:33 ---<br /> <br /> This has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information which will help us to solve your issue in a timely manner, such as the link to the problem presentation, browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 2.2.16

FOLLOWUP: 2016-02-02 13:36:00 ---<br /> <br /> The outage was the result of a DDoS attack against a MCNC datacenter customer. Services returned to normal around 12:35 pm. We apologize for the inconvenience.<br /> <br />

Date Posted: 1.25.16

On Wednesday, January 27, 2016, DELTA staff will be making up the maintenance that was postponed due to last weekend's winter weather. We will be making some changes to the DELTA-run infrastructure. Due to the redundant nature of the systems no outage time is anticipated.

Date Posted: 1.8.16

FOLLOWUP: 2016-01-23 10:57:36 ---<br /> <br /> Both DELTA's maintenance and OIT's maintenance have been postponed due to the weather.<br /> <br />

Date Posted: 1.8.16

FOLLOWUP: 2016-01-16 06:11:59 ---<br /> <br /> This has been completed.<br /> <br />

Date Posted: 12.8.15

FOLLOWUP: 2015-12-21 11:56:52 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might speed up the resolution of your issue, such as links to presentations, OS being used, browser being used, date/time of issue, etc.<br /> <br />

Date Posted: 12.8.15

FOLLOWUP: 2015-12-21 12:44:33 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 11.30.15

FOLLOWUP: 2015-12-18 15:25:50 ---<br /> <br /> Some Fall 2015 lockers did not correctly move to the archived directory this morning during rollover. That process was re-run and all fall 2015 lockers should be in the archived directory as of 2pm.<br /> <br />

Date Posted: 11.12.15

FOLLOWUP: 2015-11-13 17:38:16 ---<br /> <br /> The patch has been applied.<br /> <br />

Date Posted: 11.12.15

FOLLOWUP: 2015-11-14 06:27:50 ---<br /> <br /> This maintenance is complete.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any details that might help us to solve your issue quickly, such as links to any problem presentations, web browser used, operating system, and date/time of issue.<br /> <br />

Date Posted: 11.11.15

FOLLOWUP: 2015-11-11 07:38:13 ---<br /> <br /> We had a hardware issue early this morning. This caused an outage or degradation of all DELTA services hosted at MCNC. Things are now stable again, but any issues between 2:35AM-5:15AM today are likely related.<br /> <br />

Date Posted: 10.22.15

The monthly Windows Updates for the Mediasite servers will be installed between 5:00-6:00 am, on October 24th, 2015. The servers will be rebooted one at a time. Additionally some minor changes to MyMediasite file share permissions will be applied during the reboots. There will be a brief (several minutes) outage when the database and file servers are rebooted, but no other interruptions are expected. The entire maintenance is expected to be brief, but we reserve the larger window in case of unexpected issues.

Date Posted: 10.2.15

FOLLOWUP: 2015-10-08 11:34:33 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 10.2.15

FOLLOWUP: 2015-10-08 11:51:59 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 10.2.15

FOLLOWUP: 2015-10-08 10:19:30 ---<br /> <br /> This maintenance is complete.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu<br /> <br />

Date Posted: 9.23.15

FOLLOWUP: 2015-09-26 06:54:58 ---<br /> <br /> Today's maintenance on the networking infrastructure (i.e. load balancers) is complete. We are switched over to our shiny new hardware load balancers.<br /> <br /> Total downtime was around 1 minute.<br /> <br />

Date Posted: 9.18.15

FOLLOWUP: 2015-09-18 11:19:08 ---<br /> <br /> DELTA services should all be operating normally at this time, as latencies have returned to normal levels. We will continue to monitor this throughout the day.<br /> <br />