Announcements

Date Posted: 5.9.18

FOLLOWUP: 2018-05-15 13:30:04 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 5.9.18

FOLLOWUP: 2018-05-14 13:49:44 ---<br /> <br /> The Moodle upgrades have been completed. Please let DELTA staff know if you encounter any unexpected issues.<br /> <br />

Date Posted: 4.23.18

FOLLOWUP: 2018-05-14 09:26:41 ---<br /> <br /> WolfWare Classic has been shutdown.<br /> <br />

Date Posted: 4.19.18

FOLLOWUP: 2018-04-20 15:55:19 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 3.1.18

FOLLOWUP: 2018-03-02 10:19:24 ---<br /> <br /> This issue appears to have been resolved, since it did not occur again at 10am after we made a change. See technical details for more information. We do apologize for any inconvenience this may have caused.<br /> <br />

Date Posted: 3.1.18

OIT will be performing an Extended Maintenance on their datacenters and network March 3-4. As DELTA services including WolfWare, Moodle, Mediasite, and Collaborate use OIT run services for authentication (particularly Shibboleth and WolfTech AD) there may be times when users are unable to log into our services over the weekend. For more information as the maintenance progresses see https://sysnews.ncsu.edu/news/5a73665c

Date Posted: 2.28.18

FOLLOWUP: 2018-03-05 14:55:29 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 2.28.18

DELTA staff will be performing maintenance on the Moodle servers the morning of Monday, March 5th. The moodle-projects and moodle-outreach services will have a couple of minutes outage (<5 minutes) while switching over DNS aliases. There should be no interruption of the courses servers.

Date Posted: 2.22.18

FOLLOWUP: 2018-02-24 07:33:40 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 2.22.18

FOLLOWUP: 2018-02-23 17:04:24 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 2.7.18

FOLLOWUP: 2018-02-07 15:59:36 ---<br /> <br /> Updates on the root cause: https://sysnews.ncsu.edu/news/5a7b67cb<br /> <br />

Date Posted: 1.26.18

FOLLOWUP: 2018-01-27 08:39:43 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 1.22.18

FOLLOWUP: 2018-01-22 09:33:56 ---<br /> <br /> Things should be back to normal now. If you have any continued issues, please quit and restart your browser. If you still have an issue, email mediasite-help@ncsu.edu.<br /> <br />

Date Posted: 12.13.17

FOLLOWUP: 2017-12-20 10:51:59 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 12.13.17

FOLLOWUP: 2017-12-19 17:29:02 ---<br /> <br /> Maintenance has been completed for today.<br /> <br />

Date Posted: 12.13.17

FOLLOWUP: 2017-12-19 10:56:08 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 12.13.17

FOLLOWUP: 2017-12-20 10:57:27 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 12.5.17

FOLLOWUP: 2018-01-02 12:35:17 ---<br /> <br /> Wolfware Classic has completed roll-over to Spring 2018.<br /> <br />

Date Posted: 11.27.17

DELTA has received reports of users having difficulty performing certain functions within Moodle and Wolfware. We believe this was related to a filesystem that filled up due to an automated copy operation. The filesystem size has been increased and services should be responding normally.

Date Posted: 11.13.17

FOLLOWUP: 2017-11-14 07:13:04 ---<br /> <br /> We are again investigating an overnight issue with the database server affecting Wolfware and possibly other DELTA services. Users may have noticed Wolfware being extremely slow or responsive. We do believe it is stable once again. Thanks for your patience as we work to resolve this problem.<br /> <br />

Date Posted: 11.9.17

There was an issues with a server that caused Moodle forum emails to not be sent. DELTA staff has investigated the problem and a fix is in place. As of 9pm yesterday 11/8, forum emails seem to be flowing correctly again and all backlog should have been processed and sent. If you have any subsequent problems please let DELTA know.

Date Posted: 11.2.17

FOLLOWUP: 2017-11-04 06:16:46 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 11.1.17

FOLLOWUP: 2017-11-04 08:44:45 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 10.30.17

Conversion of Moodle Assignment files to PDFs for annotated grading has been temporarily disabled. Problems started showing late Sunday / early Monday with the conversions hanging and it is now negatively impacting the whole Moodle service.<br /> <br /> DELTA staff are investigating the problem but we currently have no estimate when this feature will be turned back on.

Date Posted: 10.16.17

Around 1pm today, some Mediasite users were unable to view their presentations. This was caused by system administrator error. We do apologize for any inconvenience this may have caused.