Announcements
WolfWare Outage
Date Posted: 9.12.22
On Monday, September 12th, WolfWare, Moodle, WolfWare WordPress and other DELTA services were offline between 8:15am and 11:00am due to a cooling issue in our primary data center.
Moodle Outage
Moodle Updates
Date Posted: 9.8.22
On Saturday, Sept 10th, between 7:00 and 10:00 am, DELTA staff will be applying updates to the Moodle service. This work will include all Moodle environments, courses, projects, and outreach. There will be a brief (<10 minute) outage for each Moodle environment.
Moodle Updates
Date Posted: 8.24.22
On Saturday, August 27th, between 7:00 am and 10:00 am, DELTA staff will be performing maintenance on the Moodle services. This will cause brief (<10 minute) outages on all Moodle Services including the Courses, Projects, and Outreach environments. We do not expect to need the entire window, but reserve the longer period in case of unexpected problems.
Moodle Upgrade News for Students
Date Posted: 8.16.22
NC State’s learning management software (LMS) has a new look and feel! Visit the recently updated Learning with Moodle course (https://go.ncsu.edu/learningwithmoodle) for a walkthrough of Moodle 4 navigation, common activities used by instructors and helpful resources.
Academic Moodle server maintenance
Date Posted: 8.4.22
On Tuesday, August 9th, between 9 am and 12 noon, DELTA staff will be performing updates to the academic (courses) Moodle environment. This work will cause a brief (<10 minute) interruption while services are restarted.
Turnitin Currently Offline: Update BACK ONLINE
Date Posted: 8.1.22
Update: Turnitin is back online. We are experiencing issues with the Turnitin License for Moodle. At the present time you will get an error message if you attempt to access a Turnitin activity in Moodle. Faculty: Please do not copy courses over to Fall 2022 spaces if you use Turnitin. We are attempting to resolve this as quickly as possible.
DELTA Load balancer maintenance
Date Posted: 7.29.22
On Wednesday, August 10th, between 8am and 12 noon, DELTA staff will be performing updates to DELTA's load balancer environment. While we do not anticipate any interruption to services, there is always the possibility that something could fail and cause an outage.
DELTA - Infrastructure maintenance
Date Posted: 7.29.22
On Tuesday, August 9th, between 9am and 5pm DELTA staff will be performing updates to the server infrastructure. This work will cause brief (<10 minute) outages to WolfWare, WolfWare WordPress, DELTA websites, and DELTA Testing Center applications.
Zoom Outage
Date Posted: 7.28.22
Update 1:49pm: Zoom has failed over to an unaffected region. Zoom meetings should be working normally now.
Update 1:35pm: It appears that the initial cause was part of an AWS datacenter losing power. Zoom seems to be working correctly for us now, but we will continue to monitor the situation. Something has happened to prevent users from connecting to Zoom meetings or receiving updates from Zoom. This problem is occurring somewhere outside of the NC State network. We will update with more information when we know it.
Projects and Outreach upgrade to Moodle 4
Date Posted: 7.27.22
On Monday, August 8th, between 9am and 3pm, DELTA staff will be upgrading the Projects and Outreach Moodle servers to Moodle 4. Both the Projects and Outreach Moodle servers will be unavailable for an extended period during this time.
MySQL server SSL cert updates
Date Posted: 7.27.22
On Saturday, July 30th, between 7 and 10 am, DELTA staff will be replacing the SSL certificates on myql-prod.delta.ncsu.edu. This will cause a brief interruption to WolfWare, the testing center applications, and several DELTA websites while the new certificates are applied.
Moodle 4 updates
Date Posted: 7.27.22
On Saturday, July 30th, between 7 and 10 am, DELTA staff will be applying updates to the Moodle 4 servers only. This will not affect the summer courses, projects, or outreach servers. VetMed students and faculty preparing their Fall courses may notice a brief (< 10 minute) outage during this time.
Moodle Maintenance
Date Posted: 7.14.22
On Saturday, July 16th, between 7:00 and 8:00 am, DELTA staff will be replacing the Moodle cache servers for the Projects and Outreach Moodle services. This will not affect the primary Moodle-Courses service. There will be a brief (less than 10 minute) interruption of both Outreach and Projects while this work is performed. While we do not expect the work to take the entire time, the longer window is reserved for unexpected issues.
Moodle Maintenance
Date Posted: 5.26.22
Moodle Courses for Fall 2022 will be updates the morning of Saturday, 5/28/2022, from 7-9 am. This update will NOT affect Summer courses or the Outreach or Projects servers. Faculty preparing for Fall courses and CVM summer access will be interrupted during this time.
For updates see the Moodle Status Page https://ncsu.service-now.com/sp?id=service_status&service=d3399e3b1b6d20104d506288bd4bcb14
DELTA - Infrastructure Outage
Date Posted: 5.5.22
On Friday, May 13th, between 7am and 5pm, DELTA staff will be moving DELTA public facing services including WolfWare, Moodle, and WolfWare WordPress to a new load balancer solution. While we do not expect major interruptions, there may be brief (< 5 minute) interruptions for individual services while the network routing settles back down.
WolfWare WordPress Maintenance
Date Posted: 5.5.22
On Tuesday, May 10th, between 9am and 5pm, DELTA staff will be upgrading the servers running the WolfWare WordPress service. Due to the need for database upgrades, there will be an extended outage to the service.
Moodle Maintenance
Date Posted: 5.5.22
On Thursday, May 12th, DELTA staff will be upgrading the servers running Moodle for Outreach and Projects. This maintenance will NOT affect the academic Courses servers. Due to the need for database upgrades the Outreach and Projects servers will be unreachable for extended periods on Tuesday.
Moodle Outage
WolfWare Fall 2022 Course Requests
Moodle Outage
Instructors: Requesting WolfWare Spaces for Summer and Fall 2022 Courses
Date Posted: 3.18.22
WolfWare spaces for summer 2022 courses can be requested now on the Future tab.<br> WolfWare spaces for fall 2022 courses can be requested on May 2nd. <br> Learn more about the <a href="https://ncsu.service-now.com/delta?id=kbarticleml&sysparm_article=KB0018667">Moodle 4 upgrade and availability. </a>
DELTA Wordpress maintenance
DELTA Network maintenance
Date Posted: 3.10.22
On Monday, 3/14/2022, between 6:00 and 9:00 am, DELTA staff will be performing updates to the network infrastructure. We do not expect any interruptions during this time due to the redundant nature of the systems.
Moodle Maintenance
Date Posted: 2.17.22
On Saturday, February 19th between 7 and 10 am DELTA staff will be performing maintenance on the Moodle environments. This maintenance will cause a brief (less than 5 minute) outage of each Moodle environment (Courses, Projects, and Outreach) while the databases are restarted.