Announcements
Moodle Updates
Date Posted: 11.30.22
On Saturday, Dec 3rd, between 7:00 and 9:00 am, DELTA staff will be applying updates to the Moodle servers. This will affect all Moodle services (Courses, Outreach, and Projects). Each Moodle service will experience a brief (less than 5 minute) interruption while the changes are applied.
Moodle Updates
Date Posted: 11.2.22
On Saturday, November 5th, between 7:30 and 10:00 am, DELTA staff will be performing updates to the Moodle servers, including the Courses, Projects, and Outreach services. There will be short (<10 minute) outages to each Moodle service during this time.
DELTA Load Balancer Updates
Date Posted: 11.2.22
On Saturday, November 5th, between 6:30 and 8:00 am, DELTA staff will be updating the network load balancers. Due to the redundant nature of the system we are not expecting any interruption of services.
DELTA Infrastructure Maintenance
Date Posted: 10.19.22
On Saturday, October 22nd, between 7am and 9am, DELTA staff will be performing maintenance on the load balancers and disk arrays. We do not expect any interruption of services during this time due to the redundancy of the systems. For updates see the DELTA Infrastructure status pagehttps://ncsu.service-now.com/sp?id=service_status&service=15b7d2b71b6d20104d506288bd4bcb13
Zoom Retention Policy
Date Posted: 10.5.22
Beginning October 10th, DELTA will be applying the WolfWare Retention Policy for Zoom meeting recordings that are stored online in Zoom.
DELTA Storage Maintenance
Date Posted: 10.5.22
On Monday, October 10th, between 9:30am and 11:30am, DELTA staff will be performing maintenance on our primary storage environment. While we don't expect any interruptions from this work something unexpected could occur during the work.
Moodle Updates
Date Posted: 10.5.22
On Monday, October 10th, between 7:00am and 9:00am DELTA staff will be performing updates on the Moodle environments. This maintenance will cause brief (<10 minute) interruptions to all Moodle environments including Courses, Projects, and Outreach.
DELTA Load Balancer Maintenance
Date Posted: 10.5.22
On Monday, October 10th, between noon and 5pm DELTA staff will be performing maintenance DELTA's the load balancer infrastructure. While we don't expect major interruptions there may be brief (<10 minute) interruptions to DELTA's services including WolfWare, Moodle, and WolfWare WordPress.
Zoom issues joining meetings
WolfWare WordPress Outage
WolfWare Outage
Date Posted: 9.12.22
On Monday, September 12th, WolfWare, Moodle, WolfWare WordPress and other DELTA services were offline between 8:15am and 11:00am due to a cooling issue in our primary data center.
Moodle Outage
Moodle Updates
Date Posted: 9.8.22
On Saturday, Sept 10th, between 7:00 and 10:00 am, DELTA staff will be applying updates to the Moodle service. This work will include all Moodle environments, courses, projects, and outreach. There will be a brief (<10 minute) outage for each Moodle environment.
Moodle Updates
Date Posted: 8.24.22
On Saturday, August 27th, between 7:00 am and 10:00 am, DELTA staff will be performing maintenance on the Moodle services. This will cause brief (<10 minute) outages on all Moodle Services including the Courses, Projects, and Outreach environments. We do not expect to need the entire window, but reserve the longer period in case of unexpected problems.
Moodle Upgrade News for Students
Date Posted: 8.16.22
NC State’s learning management software (LMS) has a new look and feel! Visit the recently updated Learning with Moodle course (https://go.ncsu.edu/learningwithmoodle) for a walkthrough of Moodle 4 navigation, common activities used by instructors and helpful resources.
Academic Moodle server maintenance
Date Posted: 8.4.22
On Tuesday, August 9th, between 9 am and 12 noon, DELTA staff will be performing updates to the academic (courses) Moodle environment. This work will cause a brief (<10 minute) interruption while services are restarted.
Turnitin Currently Offline: Update BACK ONLINE
Date Posted: 8.1.22
Update: Turnitin is back online. We are experiencing issues with the Turnitin License for Moodle. At the present time you will get an error message if you attempt to access a Turnitin activity in Moodle. Faculty: Please do not copy courses over to Fall 2022 spaces if you use Turnitin. We are attempting to resolve this as quickly as possible.
DELTA Load balancer maintenance
Date Posted: 7.29.22
On Wednesday, August 10th, between 8am and 12 noon, DELTA staff will be performing updates to DELTA's load balancer environment. While we do not anticipate any interruption to services, there is always the possibility that something could fail and cause an outage.
DELTA - Infrastructure maintenance
Date Posted: 7.29.22
On Tuesday, August 9th, between 9am and 5pm DELTA staff will be performing updates to the server infrastructure. This work will cause brief (<10 minute) outages to WolfWare, WolfWare WordPress, DELTA websites, and DELTA Testing Center applications.
Zoom Outage
Date Posted: 7.28.22
Update 1:49pm: Zoom has failed over to an unaffected region. Zoom meetings should be working normally now.
Update 1:35pm: It appears that the initial cause was part of an AWS datacenter losing power. Zoom seems to be working correctly for us now, but we will continue to monitor the situation. Something has happened to prevent users from connecting to Zoom meetings or receiving updates from Zoom. This problem is occurring somewhere outside of the NC State network. We will update with more information when we know it.
Projects and Outreach upgrade to Moodle 4
Date Posted: 7.27.22
On Monday, August 8th, between 9am and 3pm, DELTA staff will be upgrading the Projects and Outreach Moodle servers to Moodle 4. Both the Projects and Outreach Moodle servers will be unavailable for an extended period during this time.
MySQL server SSL cert updates
Date Posted: 7.27.22
On Saturday, July 30th, between 7 and 10 am, DELTA staff will be replacing the SSL certificates on myql-prod.delta.ncsu.edu. This will cause a brief interruption to WolfWare, the testing center applications, and several DELTA websites while the new certificates are applied.
Moodle 4 updates
Date Posted: 7.27.22
On Saturday, July 30th, between 7 and 10 am, DELTA staff will be applying updates to the Moodle 4 servers only. This will not affect the summer courses, projects, or outreach servers. VetMed students and faculty preparing their Fall courses may notice a brief (< 10 minute) outage during this time.
Moodle Maintenance
Date Posted: 7.14.22
On Saturday, July 16th, between 7:00 and 8:00 am, DELTA staff will be replacing the Moodle cache servers for the Projects and Outreach Moodle services. This will not affect the primary Moodle-Courses service. There will be a brief (less than 10 minute) interruption of both Outreach and Projects while this work is performed. While we do not expect the work to take the entire time, the longer window is reserved for unexpected issues.
Moodle Maintenance
Date Posted: 5.26.22
Moodle Courses for Fall 2022 will be updates the morning of Saturday, 5/28/2022, from 7-9 am. This update will NOT affect Summer courses or the Outreach or Projects servers. Faculty preparing for Fall courses and CVM summer access will be interrupted during this time.
For updates see the Moodle Status Page https://ncsu.service-now.com/sp?id=service_status&service=d3399e3b1b6d20104d506288bd4bcb14