Announcements

Date Posted: 9.11.20

FOLLOWUP: 2020-09-12 08:58:00 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 9.1.20

Around 9:30am, two of the web hosts that support the Moodle Courses 2021 instance experienced a software exception that prevented some file uploads from occurring. The affected servers have been isolated, and uploads should be functioning normally at this time.

Date Posted: 8.28.20

FOLLOWUP: 2020-08-28 17:36:35 ---<br /> <br /> This issue has been resolved.<br /> <br />

Date Posted: 8.27.20

FOLLOWUP: 2020-08-29 08:45:08 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 8.26.20

As Zoom has previously communicated, starting September 27, 2020, all meetings will be required to have a Passcode or Waiting Room enabled. These security measures have been designed to give you control over your meeting security options while keeping the join experience as frictionless as possible.<br /> <br /> * For meetings that do not have either a Passcode or Waiting Room enabled by September 27, Zoom will enable a Waiting Room for you.<br /> <br /> * You can customize the Waiting Room ( https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room ) experience so individuals within your account, or on an approved list of domains, can bypass the Waiting Room and directly join the meeting.<br /> <br /> * Zoom has also improved the Waiting Room notifications so the meeting host can now receive a visual and auditory notification that an attendee has entered the Waiting Room.<br /> <br /> For more details, including a comprehensive FAQ document ( https://support.zoom.us/hc/en-us/articles/360045009111-FAQ-Meetings-Waiting-Room-and-Passcode-Requirements-September-27-2020 ), please visit Zoom's Support page.

Date Posted: 8.26.20

On Tuesday, 1 September 2020, DELTA and the Google Service Team will be removing the configuration and servers that supported the WolfWare Email Lists. WolfWare Email Lists were a transition from WolfWare Classic Email Lists, but were replaced by WolfWare Google Groups in March 2019.<br /> <br /> No impact on users is expected. The configuration and management of WolfWare Google Groups will not be changed.

Date Posted: 8.24.20

FOLLOWUP: 2020-08-24 12:50:07 ---<br /> <br /> Zoom should be working successfully again. If you encounter any problems with Zoom please contact learntech@ncsu.edu.<br /> <br />

Date Posted: 8.12.20

On Saturday, August 15th from 6 to 9 am DELTA staff will be performing some minor maintenance on networking infrastructure equipment. Due to the redundant nature of the systems we do not expect there to be any interruption of service.

Date Posted: 8.3.20

FOLLOWUP: 2020-08-05 15:40:25 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 7.31.20

FOLLOWUP: 2020-08-05 13:08:35 ---<br /> <br /> Maintenance completed.<br /> <br />

Date Posted: 7.31.20

On Wednesday, August 5th, DELTA staff will be applying updates to WolfWare in preparation for the Fall semester. No service interruptions are expected.

Date Posted: 7.31.20

FOLLOWUP: 2020-08-06 14:13:12 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 6.29.20

FOLLOWUP: 2020-06-29 09:54:54 ---<br /> <br /> Date related to course enrollments has been reloaded to WolfWare, Moodle and other tools. If you still have an issue accessing your course, log all the way out of Moodle and WolfWare and log back in. If the problem persists, then email learntech@ncsu.edu.<br /> <br />

Date Posted: 6.25.20

FOLLOWUP: 2020-06-27 07:57:04 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 6.24.20

On Saturday, June 27, the email-with-password login option for Zoom is being deactivated for NC State users. This reduces the available login options to those that support two-factor authentication: SSO (Shibboleth) and Google. The vast majority of users already use Shibboleth to log in, so we do not expect this change to negatively impact most people. This change will not affect external users invited to Zoom sessions. No downtime is planned or expected for this change to be applied.

Date Posted: 6.11.20

FOLLOWUP: 2020-06-13 08:33:32 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 5.22.20

Starting May 30th, Zoom clients earlier than version 5.0 will no longer be able to join meetings. This is due to improvements in the message encryption protocol used by Zoom. If you have not upgraded the Zoom client to version 5.0 or later, when you attempt to connect to Zoom on or after May 30th, you will be prompted to upgrade.

Date Posted: 5.21.20

FOLLOWUP: 2020-05-28 13:25:57 ---<br /> <br /> This issue has been resolved. See technical details for technical details.<br /> <br />

Date Posted: 5.5.20

FOLLOWUP: 2020-05-13 12:31:31 ---<br /> <br /> Maintenance has been completed. If you notice any issues please contact DELTA help desk at learntech@ncsu.edu.<br /> <br />

Date Posted: 5.5.20

FOLLOWUP: 2020-05-12 08:55:44 ---<br /> <br /> Maintenance is complete. If you notice any issues please contact DELTA at learntech@ncsu.edu.<br /> <br />

Date Posted: 5.5.20

FOLLOWUP: 2020-05-11 15:13:19 ---<br /> <br /> Work has been completed. If you have any problems please notify DELTA staff at learntech@ncsu.edu.<br /> <br />

Date Posted: 5.5.20

FOLLOWUP: 2020-05-11 09:17:00 ---<br /> <br /> Updates to DELTA network and infrastructure have been completed.<br /> <br />

Date Posted: 4.28.20

FOLLOWUP: 2020-04-29 11:24:06 ---<br /> <br /> Problem has been resolved and all users should be able to access their course presentations. Please contact DELTA if you have any further issues at mediasite-help@ncsu.edu<br /> <br />

Date Posted: 4.16.20

FOLLOWUP: 2020-04-17 18:48:28 ---<br /> <br /> The planned changes to default meeting settings have been applied.<br /> <br />

Date Posted: 4.13.20

It's taking some time for new presentations to display in search based channels. We have a case open with the vendor and are looking into it. This is the same issue that has occurred recently.