Announcements

Linux server reboots and updates

Date Posted: 5.3.23

On Thursday May 11th and Friday May 12th, DELTA staff will be rebooting Linux servers for system and security updates.  This work will cause some brief (<10 minute) outages to WolfWare, WolfWare WordPress, DELTA websites, and DELTA Testing Center applications.

DELTA Fortigate Firewall Updates

Date Posted: 5.3.23

On Tuesday, May 9th, between 7:00 am and noon, DELTA staff will be updating the Fortigate firewall appliances.  Due to the redundant nature of the system we do not expect any outages during this work, but there may be a brief (<30 sec) interruption when the routes shift from one appliance to the other.

Update vSphere environment

Date Posted: 5.3.23

On Tuesday, May 9th, between noon and 6:00pm, DELTA staff will be updating the VMWare vSphere environment.  Due to the distributed nature of the environment, we do not anticipate any service interruptions during this work.

DELTA Load Balancer Updates

Date Posted: 5.3.23

On Monday, May 8th, between 8:00 am and noon, DELTA staff will be updating the distributed load balancers.  Due to the distributed nature of the load balancers we do not anticipate any service interruptions during this work.

Mediasite service decommission

Date Posted: 5.3.23

On Tuesday, May 16, DELTA staff will perform the final decommissioning of the Mediasite service.  All Mediasite videos have been migrated to Panopto, and Mediasite has been turned off for over a year now.  If you have any links that still reference Mediasite or have trouble finding any videos that were originally in Mediasite please contact the LearnTech helpdesk.

Moodle Updates (Courses2324)

Date Posted: 4.5.23

On Saturday, April 8th, between 7 and 10 am DELTA staff will be performing updates to Moodle Courses2324. There will be brief (< 5 minute) outage. We do not expect the work to take the entire time but reserve the larger window for unexpected incidents.

Moodle Updates

Date Posted: 4.5.23

On Saturday, April 8th, between 7 and 10 am DELTA staff will be performing updates to all current Moodle instances (Courses2223, Projects, and Outreach). There will be brief (< 5 minute) outages on each Moodle service. We do not expect the work to take the entire time but reserve the larger window for unexpected incidents.

Requesting WolfWare Spaces for Summer and Fall Courses

Date Posted: 3.10.23

Faculty can begin requesting WolfWare spaces for their Summer and Fall classes starting March 17th.

DELTA Load Balancer updates

Date Posted: 3.9.23

On Monday, March 13th, between 8am and noon, DELTA staff will be updating the load balancer software. Due to the redundant nature of the system we do not expect any noticeable interruptions during this work.

Network switch replacement

Date Posted: 3.9.23

On Monday, March 13th, between 10am and noon, DELTA staff will be replacing the network switches that connect with the datacenter networks. Due to the redundant nature of the project we do not expect any outages, although users may notice a network blip or need to refresh their browsers when accessing DELTA services including WolfWare, Moodle, and WolfWare WordPress when the traffic moves from one switch to the other.

Moodle Updates

Date Posted: 2.8.23

On Saturday, February 11th, between 7:00 and 11:00 am, DELTA staff will be performing updates to the Moodle service. During this time there will be brief (<10 minute) outages of each of the Moodle services (courses, projects, and outreach).

Moodle Updates

Date Posted: 1.13.23

On Saturday, January 14th, between 7 and 10am, DELTA staff will be updating the Moodle servers.  No major interruptions are expected, but each Moodle service (courses, projects, and outreach) will have short (<10 minute) interruptions.  While we do not expect to use the whole time, the larger window is reserved for unexpected issues.

DELTA - network and storage updates

Date Posted: 12.16.22

On Tuesday, 01/03/2023, between 6:00 and 11:00 am, DELTA staff will be performing maintenance updates to our enterprise storage environments and firewalls. Due to the redundant nature of the systems we do not expect any outages to DELTA services, but a degradation is possible if an unexpected issue occurs.

DELTA Load Balancer Maintenance

Date Posted: 12.16.22

On Tuesday, 12/20/2022, between 8:00 and 11:00 am, DELTA staff will be applying updates to the network load balancers for the DELTA run services, including WolfWare, Moodle, and WolfWare WordPress. While we do not expect any major interruptions, here may be a brief outage to DELTA services during this time.

Moodle Updates

Date Posted: 12.16.22

On Tuesday, 12/20/2022, from 1:00 - 5:00 pm, DELTA staff will be performing updates to the Moodle server environment. These updates will affect all Moodle servers, Courses, Outreach, and Projects, and will involve brief (< 15 minute) outages of each Moodle server stack.

Moodle Updates

Date Posted: 11.30.22

On Saturday, Dec 3rd, between 7:00 and 9:00 am, DELTA staff will be applying updates to the Moodle servers. This will affect all Moodle services (Courses, Outreach, and Projects). Each Moodle service will experience a brief (less than 5 minute) interruption while the changes are applied.

Moodle Updates

Date Posted: 11.2.22

On Saturday, November 5th, between 7:30 and 10:00 am, DELTA staff will be performing updates to the Moodle servers, including the Courses, Projects, and Outreach services. There will be short (<10 minute) outages to each Moodle service during this time.

DELTA Load Balancer Updates

Date Posted: 11.2.22

On Saturday, November 5th, between 6:30 and 8:00 am, DELTA staff will be updating the network load balancers. Due to the redundant nature of the system we are not expecting any interruption of services.

DELTA Infrastructure Maintenance

Date Posted: 10.19.22

On Saturday, October 22nd, between 7am and 9am, DELTA staff will be performing maintenance on the load balancers and disk arrays. We do not expect any interruption of services during this time due to the redundancy of the systems. For updates see the DELTA Infrastructure status pagehttps://ncsu.service-now.com/sp?id=service_status&service=15b7d2b71b6d20104d506288bd4bcb13

Zoom Retention Policy

Date Posted: 10.5.22

Beginning October 10th, DELTA will be applying the WolfWare Retention Policy for Zoom meeting recordings that are stored online in Zoom. 

DELTA Storage Maintenance

Date Posted: 10.5.22

On Monday, October 10th, between 9:30am and 11:30am, DELTA staff will be performing maintenance on our primary storage environment.  While we don't expect any interruptions from this work something unexpected could occur during the work.

Moodle Updates

Date Posted: 10.5.22

On Monday, October 10th, between 7:00am and 9:00am DELTA staff will be performing updates on the Moodle environments.  This maintenance will cause brief (<10 minute) interruptions to all Moodle environments including Courses, Projects, and Outreach.

DELTA Load Balancer Maintenance

Date Posted: 10.5.22

On Monday, October 10th, between noon and 5pm DELTA staff will be performing maintenance DELTA's the load balancer infrastructure.  While we don't expect major interruptions there may be brief (<10 minute) interruptions to DELTA's services including WolfWare, Moodle, and WolfWare WordPress.

Zoom issues joining meetings

Date Posted: 9.15.22

WolfWare WordPress Outage

Date Posted: 9.12.22