Announcements

Date Posted: 11.16.16

FOLLOWUP: 2016-11-19 17:04:51 ---<br /> <br /> This maintenance has been completed.<br /> <br />

Date Posted: 11.16.16

FOLLOWUP: 2016-11-19 06:17:28 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 11.12.16

There was a brief server outage which may have caused some playback issues for any MyMediasite instance users. It did not affect any other instances. This has been resolved.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.

Date Posted: 11.4.16

During the OIT Extended Data Center maintenance 11/5-11/6 the database server behind WolfWare Classic will be shut down briefly. Expected downtime is one hour, targeted for 10am, but it could be longer if there are any issues. While the database is down all portions of WolfWare Classic except for serving webpages will not work including MessageBoard, Submit, email lists, and AdminTool.<br /> <br /> For the latest updates on the OIT maintenance please see https://sysnews.ncsu.edu/news/580578bc

Date Posted: 11.2.16

FOLLOWUP: 2016-11-06 18:08:04 ---<br /> <br /> OIT's maintenance has been completed.<br /> <br />

Date Posted: 10.24.16

FOLLOWUP: 2016-10-24 12:59:32 ---<br /> <br /> A background task running on our storage nodes was the cause of the sluggishness. Services are now responding normally.<br /> <br />

Date Posted: 10.19.16

FOLLOWUP: 2016-10-22 13:00:06 ---<br /> <br /> Maintenance was completed with no issues.<br /> <br />

Date Posted: 10.5.16

FOLLOWUP: 2016-10-05 09:47:56 ---<br /> <br /> We have implemented a workaround. Search is currently functioning properly. We will continue to look into why it has had this issue and a more long term solution.<br /> <br />

Date Posted: 10.4.16

FOLLOWUP: 2016-10-06 08:28:30 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 10.4.16

FOLLOWUP: 2016-10-06 12:01:18 ---<br /> <br /> All maintenance is completed.<br /> <br />

Date Posted: 9.22.16

FOLLOWUP: 2016-09-24 06:01:04 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 9.18.16

FOLLOWUP: 2016-09-18 20:43:24 ---<br /> <br /> The primary database server had reached its max connections limit due to an excessive amount of connections from a web server. This caused intermittent "Database connection failed" error messages and timeouts. These issues began around 2:05pm and lasted until 2:25pm. We will continue to monitor and work to mitigate against future occurrences of this issue.<br /> <br />

Date Posted: 9.15.16

There was a brief system-wide Mediasite outage over the past 10 minutes or so. This has been resolved.

Date Posted: 9.7.16

FOLLOWUP: 2016-09-10 08:43:46 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 9.3.16

FOLLOWUP: 2016-09-03 06:58:39 ---<br /> <br /> This has been resolved.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please also include any information which might help us to help you quicker, like links to problem presentations, OS and browser used, and time/date of the issue.<br /> <br />

Date Posted: 8.25.16

FOLLOWUP: 2016-08-27 09:09:09 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 8.25.16

FOLLOWUP: 2016-08-27 06:20:25 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 8.12.16

FOLLOWUP: 2016-08-15 10:07:31 ---<br /> <br /> This has been completed and the load balancers are functioning normally at this time.<br /> <br />

Date Posted: 8.12.16

FOLLOWUP: 2016-08-12 17:09:12 ---<br /> <br /> We believe we have fixed the problem. Playback seems to be functioning correctly. If you experience any other problems please send email to mediasite-help@ncsu.edu.<br /> <br />

Date Posted: 7.28.16

FOLLOWUP: 2016-08-04 10:55:31 ---<br /> <br /> WolfWare Classic has rolled over to Fall 2016.<br /> <br />

Date Posted: 7.27.16

DELTA will be turning off the Equella file servers on Friday, August 5th. The license has expired and will not be renewed. All affected parties should have already removed their assets.

Date Posted: 7.27.16

FOLLOWUP: 2016-08-04 14:58:12 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 7.27.16

FOLLOWUP: 2016-08-04 12:36:40 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 7.27.16

DELTA Systems staff will be performing maintenance on the DELTA Linux servers and databases, applying updates to software packages and operating system updates. During this time WolfWare and Moodle will be unavailable while the servers are being updated and rebooted.

Date Posted: 7.27.16

DELTA Systems staff will be performing maintenance on components of DELTA's core infrastructure including SAN storage and networking. During the maintenance there will be several short (10-20 minute) outages of DELTA services including WolfWare, Moodle, and Mediasite.