Announcements

Date Posted: 7.27.17

FOLLOWUP: 2017-08-02 06:06:42 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 7.12.17

FOLLOWUP: 2017-07-15 05:52:14 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 6.22.17

FOLLOWUP: 2017-06-23 10:06:04 ---<br /> <br /> With the exception of some backend jobfarm updates, this maintenance has been completed. The jobfarm updates should be done by 12, but they do not affect viewing of presentations and most other user tasks.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 6.19.17

FOLLOWUP: 2017-06-23 14:07:00 ---<br /> <br /> WolfWare Classic has rolled over to Summer II, 2017.<br /> <br />

Date Posted: 6.14.17

To solve an issue with streaming media files on Moodle, DELTA is changing how streaming media is accessed on Moodle. This change should be invisible to most users. However users who are attempting to view these files from behind a firewall may possibly experience some difficulty. If you do have problems please contact the LearnTech helpdesk at learntech@ncsu.edu.<br /> <br /> The maintenance should only take a few minutes and should not cause noticeable interruption in user access, however we reserve the larger window in case of unexpected problems.

Date Posted: 6.14.17

FOLLOWUP: 2017-06-17 06:01:42 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 6.1.17

FOLLOWUP: 2017-06-03 08:39:45 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 5.18.17

FOLLOWUP: 2017-05-18 15:18:34 ---<br /> <br /> A fix has been applied and the manual account creation process seems to be working now. Please let us know if you continue to have any errors with this process.<br /> <br />

Date Posted: 5.12.17

FOLLOWUP: 2017-05-15 09:45:36 ---<br /> <br /> WolfWare Classic has rolled over to Summer I, 2017<br /> <br />

Date Posted: 5.10.17

FOLLOWUP: 2017-05-15 18:14:39 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 5.10.17

The Projects and Outreach services will be upgraded from Moodle 3.0 to Moodle 3.2. Additionally the REPORTER plugin will be added to Outreach. These upgrades will cause lengthy outages to the Moodle Projects and Outreach services.

Date Posted: 5.10.17

FOLLOWUP: 2017-05-16 12:53:16 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 5.10.17

FOLLOWUP: 2017-05-16 18:17:09 ---<br /> <br /> Maintenance has been completed.<br /> <br />

Date Posted: 4.19.17

OIT will be performing their quarterly extended data center maintenance on April 22-23. As DELTA services including WolfWare, Moodle, Mediasite, and Collaborate depend on OIT services such as Shibboleth, DNS, and ActiveDirectory, there may be impacts to DELTA services. Such impacts are likely to include inability to login and permission issues, but could include more noticeable problems as well. For the latest updates on the maintenance please see https://sysnews.ncsu.edu/news/58eba645

Date Posted: 4.19.17

FOLLOWUP: 2017-04-22 06:47:30 ---<br /> <br /> This maintenance has been completed.<br /> <br />

Date Posted: 4.12.17

FOLLOWUP: 2017-04-14 14:49:04 ---<br /> <br /> Maintenance is complete, all WolfWare Classic services are available.<br /> <br />

Date Posted: 4.8.17

FOLLOWUP: 2017-04-08 11:10:06 ---<br /> <br /> This issue has been resolved by rolling back a change that was recently made. See the technical details below. We apologize for any inconvenience this may have caused.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 4.5.17

FOLLOWUP: 2017-04-08 10:17:27 ---<br /> <br /> Maintenance completed.<br /> <br />

Date Posted: 3.24.17

FOLLOWUP: 2017-03-25 11:13:06 ---<br /> <br /> Maintenance is complete.<br /> <br />

Date Posted: 3.1.17

DELTA systems staff will be performing a series of maintenance items starting the morning of Monday, March 6th and continuing through noon of Tuesday, March 7th. While we do not expect any major outages of DELTA services such as WolfWare, Moodle, or Mediasite, there will be several short outages and/or periods of sluggishness and instability during this time.<br /> <br /> Our expected schedule is as follows: Monday morning: DELTA staff will be applying firmware updates to our storage arrays. This is expected to cause 30 - 60 minutes of sluggishness in DELTA services.<br /> <br /> Monday afternoon: DELTA staff will be updating the PHP version on the servers, rebooting Linux servers to apply the latest kernels, moving our primary MySQL database to a new server, and updating the Microsoft SQL Server (for Mediasite) to the latest version. This work will cause several short outages (~5 minutes) to WolfWare and Moodle while critical servers such as databases reboot. Mediasite will experience a short (~15-20 minute) outage during the SQL Server upgrade.<br /> <br /> Tuesday morning: updates will be applied to the F5 load balancers. This will cause a brief outage of all DELTA services.

Date Posted: 2.22.17

FOLLOWUP: 2017-02-25 06:33:45 ---<br /> <br /> This has been completed.<br /> <br />

Date Posted: 2.22.17

FOLLOWUP: 2017-02-22 09:26:46 ---<br /> <br /> The data problem has been corrected. Users should see all their courses on WolfWare.<br /> <br />

Date Posted: 2.2.17

OIT will be performing their quarterly extended data center maintenance on Feb 4-5. As DELTA services including WolfWare, Moodle, Mediasite, and Collaborate depend on OIT services such as Shibboleth, DNS, and ActiveDirectory, there may be impacts to DELTA services. Such impacts are likely to include inability to login and permission issues, but could include more noticeable problems as well. For the latest updates on the maintenance please see https://sysnews.ncsu.edu/news/587ffb11

Date Posted: 1.11.17

FOLLOWUP: 2017-01-14 06:08:50 ---<br /> <br /> This maintenance has been completed.<br /> <br /> If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu. Please include any information that might help us to help you more quickly. This may include the link to any problem presentations, web browser used, OS used, and date/time of issue.<br /> <br />

Date Posted: 12.7.16

FOLLOWUP: 2016-12-19 06:58:44 ---<br /> <br /> This maintenance has been completed.<br /> <br />