Announcements
update DELTA's load balancer
Date Posted: 5.2.24
On Tuesday, May 7th, between 7:00am and noon, DELTA staff will be updating DELTA's load balancers. Due to the redundant nature of the system no interruption of service is expected.
Updates to WordPress Courses2425
Date Posted: 5.2.24
On Tuesday, May 7th, between 1:00pm and 3:00pm, DELTA staff will be updating the WolfWare WordPress Courses2425 service. This work will cause an interruption of the service.
Update WordPress Projects and Outreach
Date Posted: 5.2.24
On Tuesday, May 7th, between 9:00am and 11:00am, DELTA staff will be upgrading WolfWare WordPress for Projects and Outreach services. This work will cause an interruption of the services.
Update Moodle Projects and Outreach servers
Date Posted: 5.2.24
On Wednesday, May 8th, between 11:00 am and 4:00 pm, DELTA staff will be upgrading the Moodle Projects and Outreach services. This work will cause extended interruption to these services.
Update Moodle Courses2425
Date Posted: 5.2.24
On Wednesday, May 8th, between 10:00am and 11:00am, DELTA staff will be updating the Moodle Courses 2425 service. This will cause a short outage of up to 30 minutes during this time.
WolfWare website: Spring to Summer updates
Date Posted: 5.2.24
On Thursday, May 9th, between 5:30pm and 5:45pm, DELTA staff will be performing updates to the WolfWare website. No interruption is expected during this work
Upgrade DELTA Fortigate units
Date Posted: 5.2.24
On Monday, May 6th between 5:00AM and 10:00AM, DELTA staff will be upgrading to the next major release of the ForitOS software on all DELTA owned FortiGate units. Due to the redundant nature of the systems no interruptions are expected.
Linux server reboots and updates
Date Posted: 5.2.24
Between Thursday, May 9th at 9am through Friday, May 10th at 6pm, DELTA staff will work on Linux server reboots for system and security updates . This work will cause brief (<10 minute) outages to WolfWare, WolfWare WordPress, WeBWorK, DELTA websites, and DELTA Testing Center applications.
If it’s on your mind, it’s on Togetherall
Date Posted: 4.17.24
Connect with Togetherall’s online peer support community to assist you in navigating the challenges and emotions associated with the end of the semester
General - DELTA Outage
load balancer service engine config
Date Posted: 3.13.24
On Thursday, March 14th, between 7:00 am and 10:00 am, DELTA staff will be updating the load balancer service engine configuration. We do not expect any interruption to services during this time, but the possibility cannot be ruled out.
Faculty: Starting Saturday 3/16 You May Request Future 2024 WolfWare Spaces
Date Posted: 3.11.24
Faculty can request WolfWare Spaces for future 2024 Courses in the future tab. Review our Requesting a WolfWare Space article for specific directions.
Updating DELTA storage infrastructure
Date Posted: 3.7.24
On Wednesday, March 13th, between 8:00am and 12:00 noon, DELTA staff will be updating the software on our Vast storage clusters. Due to the redundant nature of the systems we do not expect any interruption of service during this work.
DELTA Infrastructure Maintenance
Date Posted: 3.7.24
Between Tuesday, March 12th at 1pm through Wednesday, March 13th at 6pm, DELTA staff will work on Linux server reboots and primary database server restarts for system and security updates . This work will cause brief (<10 minute) outages to WolfWare WordPress, some DELTA websites, and DELTA Testing Center applications.
DELTA Infrastructure Maintenance
Date Posted: 3.7.24
Between Tuesday, March 12th at 1pm through Wednesday, March 13th at 6pm, DELTA staff will work on Linux server reboots and primary database server restarts for system and security updates . This work will cause brief (<10 minute) outages to WolfWare WordPress, some DELTA websites, and DELTA Testing Center applications.
DELTA Infrasturctue Maintenance
Date Posted: 3.7.24
Update 3-14-2024: his work is scheduled for Friday, March 15th, between 8:00am and 1:00 pm.
Update 3-11-2024: This work will be delayed until later in the week.
On Monday, March 11th, between 8:00am and 1:00pm DELTA staff will be performing maintenance on the hardware that runs the DELTA managed services including WolfWare, WolfWare WordPress, and Moodle. There will be a brief (15 minute) outage of all DELTA services during this time. While we do not expect a longer interruption there is always a possibility with this type of work.
Faculty: Off-Campus Telephone Service For LearnTech is down.
Date Posted: 3.5.24
Due to a university-wide degradation beginning on March 5, DELTA's LearnTech Help Desk is currently unable to receive calls or voicemails from from off-campus callers. All support requests for Moodle and related course technologies should be sent to learntech@ncsu.edu or through the Help Desk Website (https://delta.ncsu.edu/get-help/) until this issue is resolved.
Stressed about midterms? Share it on Togetherall
Date Posted: 3.4.24
Stressed about midterms? Share it on Togetherall go.ncsu.edu/togetherall
Update to quiz backgrounds
Date Posted: 2.7.24
Update 2024:-03-07: This work will be performed on Tuesday, March 12th, between 1:00 and 4:00 pm Update 2024-02-09: This maintenance has been delayed On Saturday, February 10th, between 7:00 am and 10:00 am, DELTA staff will be providing updates to all Moodle environments, Courses, Projects and Outreach. During this work each Moodle server will experience a brief (<10 minute) interruption.
WolfWare Website sluggishness
Date Posted: 1.22.24
Update 11:35am: WolfWare and other DELTA tools seem to be working since 10:45 am. Please contact LearnTech (learntech@ncsu.edu) if you continue to see any issues.
Around 8:30 am on Monday, Jan 22nd, the WolfWare website and several other DELTA online tools including the testing center's proctoring tool began experiencing sluggishness and issues with access. DELTA staff is troubleshooting the issue and attempting to resolve the issues.
fix for Brickyard users in Moodle
Moodle 2324 Degradation
Date Posted: 1.9.24
DELTA staff have noticed occasional high system load yesterday (1/8) and this morning (1/9) on the Moodle Courses 2324 instance. We have taken steps to try and prevent any full outages from occurring but it is possible users may have noticed intermittent sluggishness and/or connection timeouts both during the day yesterday and this morning. We will continue to monitor closely and apologize for any inconvenience this may have caused.
WolfWare Outage
Date Posted: 1.8.24
Brickyard users accounts have been having issues in Moodle related to multiple Shibboleth plugins. At 4:00pm today (January 11th) DELTA staff will be implementing a fix for the issue. No interruption to service is expected.
WolfWare move to new production servers
Date Posted: 12.19.23
On Tuesday, January 2nd, between 9:00 am and 6:00 pm, DELTA staff will be moving the WolfWare website and the apps.delta site to new production servers. While we do not expect any extended interruptions during this time, there will be a short (< 10 minute) outage during this time.
WolfWare website Brickyard Login Support
Date Posted: 12.19.23
On Wednesday, January 3rd, between 12:00 noon and 6:00 pm DELTA staff will be adding support to allow Brickyard users to log into the WolfWare website. While we do not expect any major interruptions, the WolfWare website may not be fully functional during this time.