Announcements

Top Hat Working Normally Again

Date Posted: 10.18.24

The issue with logging into Top Hat has been resolved.

Stressed about midterms? Share it on Togetherall

Date Posted: 10.16.24

Stressed about midterms? Share it on Togetherall! Join Togetherall — a 24/7 anonymous online peer support community monitored by mental health professionals. If it’s on your mind, it’s on Togetherall

Date Posted: 10.9.24

Moodle 4.3 Updates

Date Posted: 10.9.24

On Monday, Oct 14th, between 1:00pm and 3:00pm, DELTA staff will be performing maintenance on the Moodle service. This will affect all Moodle instances including Courses, Projects, and Outreach. This work will cause a brief (<15 minute) interruption in each Moodle instance. We do not anticipate any extended outages.

Update DELTA's Load Balancers

Date Posted: 10.9.24

On Monday, October 14th, between 8:00am and noon, DELTA staff will be updating DELTA's load balancers. Due to the redundant nature of the system no interruption of service is expected.

Panopto Video Playback Issues

Date Posted: 9.25.24

10/4/24 Update: Panopto installed a software patch on Thursday evening (10/3/2024). We believe this update will resolve issues students are having while trying to view course videos.

9/25/24 We have received reports that some users are experiencing technical issues with Panopto videos linked in Moodle. We are currently working with the vendor to resolve this issue as quickly as possible. In the meantime, impacted users can refer to the below article for troubleshooting steps that can help improve their experience. Troubleshooting Panopto Video Playback.

Check here for the current system status of Panopto.

Please contact learntech@ncsu.edu if you are still having an issue.

Moodle maintenance

Date Posted: 9.11.24

On Saturday, September 14th, between 7:00 am and 9:00 am, DELTA staff will be performing maintenance on the Moodle service. This work will cause brief (<10 minute) interruptions to each Moodle environment (Courses, Projects, and Outreach). We do not anticipate any extended outages.

Update: Service Restored - Turnitin Service Disruption Beginning 8/30

Date Posted: 8.30.24

Update: Turnitin is back online.

Moodle 4.3 Gradebook, Turnitin updates

Date Posted: 8.23.24

On Saturday, August 24th, between 7:00 and 9:00 am, DELTA staff will be performing updates to the Moodle service. This work will cause brief (< 10 minute) interruptions to each of the Moodle environments (Courses, Projects, and Outreach) during this time. We do not expect any more extended outages.

Turnitin Service Disruption Beginning 8/30

Date Posted: 8.30.24

We are experiencing issues with the Turnitin License for Moodle. At the present time, you will receive an error message if you attempt to access a Turnitin activity in Moodle. We are working to resolve this as quickly as possible.

Moodle 4.3 plugin updates

Date Posted: 8.1.24

On Wednesday, Aug 7th, between 9:00 am and 2:00 pm, DELTA staff will be performing maintenance on the Moodle servers. This work will affect all Moodle services, including Courses, Outreach, and Projects. There will be a short (<15 minute) interruption of each of the Moodle services during this time.

Upgrade PHP on WolfWare and apps.delta

Date Posted: 8.1.24

On Wednesday, Aug 7th, between 9:00 am and noon, DELTA staff will be upgrading PHP on WolfWare and the apps.delta web servers. Due to the redundant nature of the servers we do not anticipate any interruption of the services during this work.

Linux server reboots and updates

Date Posted: 7.31.24

Between Tuesday, August 6th at 1pm through Thursday, August 8th at 6pm, DELTA staff will work on Linux server reboots for system and security updates . This work will cause brief (<10 minute) outages to WolfWare, WolfWare WordPress, WeBWorK, DELTA websites, and DELTA Testing Center applications. Interruptions will try to be timed outside normal working hours

Update DELTA MX7000 Network Devices

Date Posted: 7.31.24

On Monday, August 5th, between 6:00 am and 10:00 am, DELTA staff will be updating the switch modules in the MX7000 compute chassis to the latest validated version - 10.5.6.2. Due to the redundant nature of the systems we do not anticipate any outage of services during this time, there is potential for one to occur if an unexpected issue occurs.

Update Moodle Servers

Date Posted: 7.24.24

On Saturday, July 27th, between 7:00 am and 10:00am, DELTA staff will be applying updates to Moodle. All Moodle services, including Courses, Projects, and Outreach will have brief (<10 minute) outages during this time while the updates are applied.

Untitled Outage

Date Posted: 7.22.24

Upgrade DELTA FortiGate units

Date Posted: 5.29.24

On Saturday, June 1st, between 6:00 am and 10:00 am, DELTA staff will be upgrading the FortiGate Firewalls. Due to the redundant nature of the systems we do not anticipate any outage to DELTA run services during this maintenance.

Update Moodle Courses, Projects, Outreach

Date Posted: 5.15.24

On Saturday, May 18th, between 7:00 am and 10:00am DELTA staff will be applying updates to the Moodle service, including Courses, Projects, and Outreach. Each Moodle service will have a brief (<10 minute) interruption during this time. We do not expect any extended outages during this work.

update DELTA's load balancer

Date Posted: 5.2.24

On Tuesday, May 7th, between 7:00am and noon, DELTA staff will be updating DELTA's load balancers. Due to the redundant nature of the system no interruption of service is expected.

Updates to WordPress Courses2425

Date Posted: 5.2.24

On Tuesday, May 7th, between 1:00pm and 3:00pm, DELTA staff will be updating the WolfWare WordPress Courses2425 service. This work will cause an interruption of the service.

Update WordPress Projects and Outreach

Date Posted: 5.2.24

On Tuesday, May 7th, between 9:00am and 11:00am, DELTA staff will be upgrading WolfWare WordPress for Projects and Outreach services. This work will cause an interruption of the services.

Update Moodle Projects and Outreach servers

Date Posted: 5.2.24

On Wednesday, May 8th, between 11:00 am and 4:00 pm, DELTA staff will be upgrading the Moodle Projects and Outreach services. This work will cause extended interruption to these services.

Update Moodle Courses2425

Date Posted: 5.2.24

On Wednesday, May 8th, between 10:00am and 11:00am, DELTA staff will be updating the Moodle Courses 2425 service. This will cause a short outage of up to 30 minutes during this time.

WolfWare website: Spring to Summer updates

Date Posted: 5.2.24

On Thursday, May 9th, between 5:30pm and 5:45pm, DELTA staff will be performing updates to the WolfWare website. No interruption is expected during this work

Upgrade DELTA Fortigate units

Date Posted: 5.2.24

On Monday, May 6th between 5:00AM and 10:00AM, DELTA staff will be upgrading to the next major release of the ForitOS software on all DELTA owned FortiGate units. Due to the redundant nature of the systems no interruptions are expected.