Announcements

Date Posted: 12.11.25

During the week of December 15 - December 19th, DELTA staff will be performing reboots of various Linux servers to apply necessary system and security updates. This will cause brief (<10 minute) interruptions to WolfWare WordPress, WeBWork, the DELTA websites and DELTA Testing Center applications. Any reboots that are expected to cause an interruption of service will be time to minimize any disruptions to service.

Date Posted: 12.11.25

On Wednesday, Dec 17th, between 1:00pm and 6:00pm, DELTA staff will be performing updates to the WolfWare website in preparation for Spring 2026. We do not expect there to be any interruption of service during this time, however there is a chance if something unexpected occurs during the work for an interruption to occur.

Date Posted: 12.11.25

On Monday, December 15th, between 1:00pm and 6:00pm, DELTA staff will be performing updates to the Moodle service, including the Courses, Projects, and Outreach services. During this work there will be a brief (<10 minute) interruption to each of the services. We do not expect any extended interruptions during this time.

Date Posted: 12.5.25

A brief service degradation affected the Moodle Academic Courses server on Friday, December 5 from 1:15pm to 1:18pm. Impacted users may have seen an error message referencing an RDB error in Moodle.

The issue appears to be resolved, and the service is currently operating normally. DELTA's systems team is actively investigating the root cause and is implementing measures to prevent this issue from reoccurring. We apologize for any disruption this error may have caused. 

Date Posted: 11.13.25

On Saturday, November 15th, between 7:00 am and 1:00 pm, MCNC Data Center staff will be performing work to upgrade the data center network infrastructure. Due to the redundant nature of our uplinks to the data center networks we are not expected to have any interruptions to our services. However, during work of this type there is always the possibility of an unexpected outage. If an outage does occur DELTA staff will update this message.

Date Posted: 10.10.25

There will be scheduled maintenance for Top Hat on Sunday, October 19, 2025, from 5:00 am to 8:00 am EDT. During this time, Top Hat will be temporarily unavailable for both faculty and students. This urgent, proactive maintenance is required for Top Hat to apply a critical security update.

Date Posted: 10.8.25

On Tuesday, October 14th, between 7:00 and 9:00 AM, DELTA staff will be updating DELTA's load balancers. Due to the redundant nature of the systems there should not be any interruption of services during this work.

Date Posted: 10.8.25

On Monday, October 13th, between 1:00 and 5:00 PM, DELTA staff will be applying updates to Moodle plugins and applying several configuration changes to all Moodle environments (Courses, Projects, and Outreach). While we do not anticipate any extended outages, there will be a brief (<10 minute) interruption to each of the Moodle servers.

Date Posted: 10.8.25

On Monday, October 13th, between 6:00 and 10:00 AM, DELTA staff will be upgrading our Fortigate firewalls to latest supported 7.4 release. Due to the redundant nature of the systems there should not be any extended interruptions to DELTA services but there is the possibility of a momentary blip if someone is accessing DELTA services at the right moment.

Date Posted: 10.1.25

On Saturday, October 4th, between 7:00 am and 10:00 am, DELTA staff will be performing maintenance on the Moodle service. There will be a brief (<10 minute) interruption to each of the Moodle services (Courses, Outreach and Projects) during this time. We do not expect any extended outages due to this work.

Date Posted: 9.5.25

On Saturday, September 6th, between 7:00 and 10:00 AM, DELTA staff will be upgrading Moodle to version 4.5.6. This work will cause a brief (<10 minute) interruption to each of the Moodle services (Courses, Projects, and Outreach). We do not anticipate any extended outages during this work.

Date Posted: 9.3.25

Update 9/3: Panopto services have been restored, and all impacted content and features should be working as expected. Panopto staff will continue to monitor the system to ensure stable performance.

Panopto is currently experiencing a service outage that is preventing users from signing into the system, viewing videos, and recording new content. Panopto Support is aware of the issue and is actively working to restore service. Additional updates will be provided as soon as possible.

For more information, please see Panopto's status page: https://trust.panopto.com/.

Date Posted: 8.27.25

Update 8/29: Service has been restored for all users.

Due to a partial service disruption, some users may encounter playback issues on Panopto recordings and webcasts:

• Users may encounter an error page when opening Panopto LTI activities from Moodle.
• Panopto webcasts may not play correctly on the first attempt. If a video fails to play, please try refreshing the page or attempting to play and pause the video several times.

Panopto Support is aware of these issues and is actively working on restoring service. For more information and updates, please see Panopto's status page: https://trust.panopto.com/

Date Posted: 8.20.25

On Saturday, August 23rd, between 7:00 am and 10:00 am, DELTA staff will be performing updates to the Moodle service, including Courses, Project, and Outreach servers. We do not expect any interruptions to service during this work.

Date Posted: 8.20.25

On Thursday, August 21st, between 5:45pm and 6:00pm, DELTA staff will be performing updates to the WolfWare website. No interruptions to service are expected during this work.

Date Posted: 8.12.25

Update 11:35am: WolfWare enrollments should be functioning correctly again.

DELTA is receiving reports of an issue in WolfWare that is currently impacting Moodle course enrollments and access for some users. Our teams are actively investigating this issue and will provide more information as soon as possible.

For updates, please see the WolfWare system status page.

Date Posted: 7.31.25

On Tuesday, August 5th, between 9:00 am and 3:00 pm, DELTA staff will be upgrading the version of PHP on WolfWare and the apps.delta server. There will be a short (<20 minute) interruption to WolfWare, DELTA websites, Proctoring Tools, and several other tools during this time. We do not expect any extended outages to these services.

Date Posted: 7.31.25

On Monday, August 4th, between noon and 1:00 pm, DELTA staff will be performing maintenance on the DELTA load balancer configurations. We do not expect any interruption of service during this work, but are notifying our users in case something goes wrong.

Date Posted: 7.31.25

On Monday, August 4th, between 10:00 am and 3:00 pm, DELTA staff will be performing updates to Moodle 4.5 and the third party plugins used in Moodle. This work will cause a brief (<15 minute) interruption to all Moodle servers (Courses, Projects, and Outreach). We do not expect any extended interruptions during this work.

Date Posted: 7.31.25

On Monday, August 4th, between 7:00 and 12:00 noon, DELTA staff will be updating the DELTA load balancers to the latest release. Due to the redundant nature of the system we do not expect any interruption to services during this time.

Date Posted: 7.31.25

During the week of August 4th through 9th, DELTA staff will be rebooting our Linux servers to apply kernel and security updates. Most of the customer facing systems will have their servers rebooted during other maintenances and so should not have any extra interruptions. Additionally, as most systems have redundant servers, their reboots will be in sequence to prevent interruptions. Any servers that do not fall into those categories will be rebooted at times of low usage.

Date Posted: 7.24.25

On Saturday, July 26th, between 7:00 and 10:00 am, DELTA staff will be performing updates to Moodle, including Courses, Projects, and Outreach. Each service will experience a brief (<10 minute) interruption during this time. We do not anticipate any extended outages due to this work.

Date Posted: 7.24.25

On Saturday, July 26th between 6:00 and 8:00 am, DELTA staff will be rebooting a database cluster to clear out some developing issues. This reboot will cause a short (<15 minute) interruption to WolfWare, the DELTA websites, the Proctoring tool, and other services. We do not anticipate any extended outages due to this work.

Date Posted: 12.1.25

Finals week is approaching, and it can be a stressful time. Togetherall is here to help you manage the pressure and maintain your mental well-being.

Date Posted: 10.10.25

The midpoint of the semester is a great time to check in on your mental health. Togetherall offers a supportive, anonymous community.