Announcements
Resolved - Student Access Issues in Canvas
Date Posted: 10.17.26
Update 10/17 5:09pm: Student access to Canvas courses has been fully restored. If you continue to encounter access issues, please contact DELTA's LearnTech Help Desk at learntech@ncsu.edu.
Move Moodle SSO from Shib to Entra
Date Posted: 10.16.26
On Tuesday, October 20th, between 4:00 pm and 7:00 pm, DELTA staff will be switching the campus Moodle environments (including Courses, Outreach, and Projects servers) from using Shibboleth for Single Sign-On (SSO) to using Microsoft Entra as part of the campus transistion between the tools. We do not anticipate any interruption to services during this work, but the next time a user needs to sign into Moodle they will see the MS Entra sign in screen instead of the Shibboleth screen.
Move Zoom from Shib to Entra for SSO
Date Posted: 10.16.26
On Monday, October 19th, between 10:00 and 11:00 am, DELTA staff will be switching Zoom from using Shibboleth for Single Sign-On (SSO) to using Microsoft Entra as part of the campus transition between the tools. There is not expected to be any interruption of service during this work. However the next time a user signs into Zoom they will see the MS Entra login screen instead of the Shibboleth login screen.
Move Panopto to Entra for SSO
Date Posted: 10.16.26
On Monday, October 19th, between 9:00 and 10:00 am, DELTA staff will be switching Panopto from using Shibboleth for Single Sign-On (SSO) to Microsoft Entra as part of the campus transition between the two tools. There should be no interruption of service during this work. The next time a user signs into Panopto they will see the Microsoft Entra login screen instead of the Shibboleth login screen.
update DELTA's load balancer
Date Posted: 10.16.26
On Monday, October 19th between 7:00 and 9:00 am, DELTA staff will be performing updates on the load balancer systems. Due to the redundant nature of the systems, we do not expect any interruption of services during this work.
Mid-Semester CheckIn: Need Support? Togetherall is Here
Date Posted: 10.26.26
Mid-semester can be a lot, so it’s a good time to check in with yourself. Togetherall gives you a safe, anonymous space to connect with people who understand what you’re going through. Find helpful self-care tools and stress management resources whenever you need a little extra support. Join Togetherall today!
Moodle plugin updates
Date Posted: 9.23.26
On Saturday, September 26, between 7:00 am and 10:00 am, DELTA staff will be performing some updates to the Moodle service. This work will cause a brief (<10 minute) interruption to each of the Moodle servers (Courses, Projects, and Outreach). We do not anticipate any extended interruptions during this work.
WeVideo/Playposit degradations
Date Posted: 9.2.26
Moodle Projects and Outreach servers are experiencing issues with WeVideo/PlayPosit bulbs. This issue is affecting multiple courses on Projects and Outreach, including the Data Security Training course. At this time WeVideo/PlayPosit is working normally on the Moodle Courses server.
Fall Into Support with Togetherall
Date Posted: 8.17.26
Fall is here, bringing new routines, deadlines, and challenges. Whether you’re adjusting to classes, balancing responsibilities, or finding your rhythm, you’re not alone. Togetherall offers 24/7 peer support, self-help tools, and a safe space to connect with others who understand. Join Togetherall Today.
Linux server reboots and updates
Date Posted: 8.6.26
Between Tuesday August 11th at 6:00pm and Friday August 14th at 6:00pm, DELTA staff will be performing necessary reboots of our Linux servers to apply security and required kernel updates. While most reboots will not cause any interruption in services, there will be brief (<10 minute) outages to WolfWare, WolfWare WordPress, WeBWorK, DELTA websites, and DELTA Testing Center applications. Were an interruption is necessary we will attempt to time it to occur outside of normal business hours.
Moodle upgrade to Brickfield Enable
Date Posted: 8.6.26
On Monday, August 10th, between 5:00 pm and 6:00 pm, DELTA staff will be upgrading the Brickfield Accessibility toolkit to the Brickfield Enable Suite. This will cause a brief (<10 minute) interruption to Moodle during this time. We do not anticipate any extended interruptions to service.
Moodle core fixes
Date Posted: 6.10.26
On Saturday, June 13th, between 7:00am and 10:00am, DELTA staff will be performing maintenance on the Moodle service. There will be a short (<10 minute) interruption on each Moodle server (Courses, Projects, and Outreach). We do not expect any extended interruption to the service.
Moodle 4.5 updates
Date Posted: 5.8.26
On Monday, May 11th, between 1:00 pm and 5:00 pm, DELTA staff will be updating the Moodle service. This work will cause brief (<10 minute) interruptions to all Moodle servers, including Courses, Projects, and Outreach. We do not expect any more extended interruptions during this work.
Updating certificates on load balancers
Date Posted: 5.8.26
On Monday, May 11th, between 8:00 am and 12:00 noon, DELTA staff will be updating the Sectigo root and intermediate CA certificates to support a new certificate chain used to issue leaf certificates starting May 4th. We will also be cleaning up and removing distrusted and/or expired CA/root certificates. While we do not expect an interruption of services during this work, due to the nature of the work an interruption is possible.
DELTA Linux server updates
Date Posted: 5.8.26
Between Monday May 11th at 1pm through Saturday, May 16th at 6pm, DELTA staff will work on Linux server reboots for system and security updates . This work will cause brief (<10 minute) outages to WolfWare, WolfWare WordPress, WeBWorK, DELTA websites, and DELTA Testing Center applications. Most reboots will not cause an outage due to redundant systems, but a few, such as databases will. The ones that will cause an outage will be timed to minimize any disruptions, and will often be included as part of other work such as Moodle updates.
Resolved - Spring 2026 Course Visibility in WolfWare
Date Posted: 5.8.26
Update 5/8 9:02am: the issue has been resolved and impacted courses should be displaying in WolfWare as expected. If you have any ongoing difficulties viewing or accessing your Spring 2026 courses from WolfWare, please contact DELTA's LearnTech Help Desk at learntech@ncsu.edu.
Resolved - Panopto Playback Issues in PlayPosit and H5P
Date Posted: 4.29.26
Update 4/30 2:50pm - Panopto services have been restored in H5P and PlayPosit, and all impacted content should be working as expected. If you continue to experience issues with video playback, please contact DELTA's LearnTech Help Desk at learntech@ncsu.edu.
DELTA Linux Server reboots and updates
Date Posted: 3.13.26
Between Tuesday March 17th at 1:00 pm and Friday March 20th at 6:00 pm, DELTA staff will be updating and rebooting our Linux servers for system and security updates. Due to some non-redundant environments this will cause brief (<10 minute) interruptions to WolfWare, WolfWare WordPress, WeBWorK, DELTA websites, and DELTA Testing Center applications. We will work to ensure any disruptions are outside of normal working hours
Moodle 4.5 Plugin Update
Date Posted: 3.13.26
On Wednesday, March 18th, between 1:00 pm and 6:00 pm, DELTA staff will be performing updates to the Moodle servers. This work will cause a brief (<10 minute) interruption to each Moodle server (Courses, Projects, and Outreach).
DELTA Load Balancer updates
Date Posted: 3.13.26
On Wednesday, March 18th, between 7:00 am and 12:00 noon, DELTA staff will be applying updates to the DELTA load balancers. Due to the redundant nature of the systems, we do not expect any interruption of services during this work.
DELTA storage cluster update
Date Posted: 3.13.26
On Tuesday, March 17th, between 6:00 am and 12:00 noon, DELTA staff will be updating the Vast storage clusters. Due to the redundant nature of the systems we do not expect any interruption of service to occur during this work.
MCNC Data center uplink maintenance
Date Posted: 3.13.26
On Monday, March 16th, between 8:30 am and 12:00 noon DELTA's data center provider MCNC will be upgrading the switches which serve as our uplinks to the internet. Due to the redundant nature of the systems, we do not expect any major outages to our services, although users may experience a brief blip when services are failed over from one switch to the backup. However with work such as this there is the possibility that if something goes wrong there could be a major outage of DELTA services.
Mid-Semester CheckIn: Need Support? Togetherall is Here
Date Posted: 3.20.26
The midpoint of the semester is a great time to check in on your mental health. Togetherall offers a supportive, anonymous community where you can talk to others who understand your challenges. Access self-help tools and stress management resources whenever you need them. Explore Togetherall today!
Resolved - Service Outage Impacting WolfWare Systems
Date Posted: 3.10.26
The technical issues affecting the network and authentication services have been fully resolved. WolfWare, Moodle, Zoom, and other impacted services are now functioning as expected.
Turnitin and Gradescope Planned Maintenance (3/7)
Date Posted: 3.5.26
There will be scheduled maintenance for Turnitin on Saturday, March 7, from 11:00am-3:00pm EST. During this time, Turnitin services, including Gradescope, Turnitin Feedback Studio, Turnitin Originality Report, and Turnitin Draft Coach, may be intermittently unavailable for both instructors and students.
For more information and updates, please see the Turnitin status page.