Course Description
Successful innovation involves creating more valuable experiences for users and customers. The course covers key concepts and methodologies for experience-based innovation, drawing on design and creativity frameworks to fully understand customer experiences. Course activities include exercises and a project to practice innovation and "design-thinking" tools and techniques in a business context. Relevant strategic perspectives for designing innovative products and services are addressed through case studies and other managerial readings with practical business application. The importance of a multi-disciplinary approach to experience innovation is emphasized, such that the course is suitable for students in all disciplines with an interest in innovation.
SPRG 2022
Instructors
Classes Start:
January 10, 2022
Classes End:
April 25, 2022
Location:
DE Research Triangle Park 3
Class Days:
M
Class Start Time:
6:00pm
Class End Time:
8:45pm
Class Type:
Lecture
Credits:
3.00
Delivery Method:
In Person - Remote
Restrictions:
R: MBA, MMA and Grad students in the College of Design
