Course Description
The ability to communicate with clients is important to successful veterinary practice. This course explores how to effectively communicate with clients in a clinical context during problem appointments. Students will develop verbal and nonverbal communication skills and an understanding of how to manage difficult client interactions including 1) communicating about money, 2) communicating during adverse events, and 3) communicating during euthanasia. Examples and cases from veterinary medicine and simulated client interactions will guide application of clinical communication in context.
Non-Std Tm
Permanent Exception
Fall 2024
Instructors
Meeting Patterns
Classes Start:
August 12, 2024
Classes End:
December 13, 2024
Location:
0C120 CVM Main Building
Class Days:
W
Class Start Time:
10:10am
Class End Time:
12:00pm
Class Type:
Lecture and Lab
Credits:
1.00
Restrictions:
Prerequisite: 3rd year DVM student